
10,000+ employees
Founded 1930
🏥 Healthcare
📦 Logistics
👥 B2C
Healthcare • Logistics • B2C
Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.
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10,000+ employees
Founded 1930
🏥 Healthcare
📦 Logistics
👥 B2C
Healthcare • Logistics • B2C
Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.
• Sell and upsell Pest Management Services and Products to residential prospects and current clientele • Execute the company-designed sales process professionally, profitably, and ethically • Meet or exceed Baseline Sales Targets and KPIs while maintaining customer-focused service • Manage inbound daily sales calls and convert call-ins to Year Round Protection Plans • Follow up on proposed and sold orders within 24 hours • Re-solicit single-purchase customers for Year Round Protection Plans • Execute residential campaigns for new and existing customers • Execute outbound and SMS campaigns as needed • Handle 12–15 calls per hour and meet monthly call-quality standards • Communicate with prospective clients by telephone, email, and web chat • Communicate customer needs and inspection details to sales partners • Use Google Apps, CCM Scheduling, and SalesExec • Log call and email activity accurately and meet deadlines • Track and report monthly commissions using the designated process • Organize call and email activities to maximize customer interface time • Archive and manage important email communications and documents
• 1–3 years of successful experience at a rapidly growing professional sales organization • 1–3 years of call center experience • Proven history of driving sales results and achieving goals • Superior verbal and written communication skills • Experience collaborating effectively with internal and external stakeholders • Proven success in a dynamic, fast-paced environment • Ability to consistently maintain a 60% or better closing rate • Ability to convert 60% or better of customer call-ins into the Year Round Protection Plan • Ability to achieve and exceed monthly Baseline Sales Targets • Ability to meet or exceed an average monthly call-quality score above 75% • Ability to handle 12–15 calls per hour • Proficiency with Google Apps, CCM Scheduling, and SalesExec • Strong communication, collaboration, and problem-solving skills • Strong attention to detail and willingness to learn • Self-motivated with ability to work independently • Excellent organization and time-management skills • No licenses or certificates are required
• Benefits start Day 1 for full-time colleagues with no waiting period • Professional and personal growth opportunities • Multiple avenues to grow your career • Training and development programs • Tuition reimbursement benefits for full-time colleagues • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Health, safety, and flexibility prioritized • Performance incentives offered for many roles
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