Solution Architect – Asset Protection

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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RetailNext

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $42M Corporate Round on 2021-05

Consulting • Marketing • Logistics

RetailNext is a company that offers advanced analytics and innovative solutions for the retail industry. Their platforms enable retailers to optimize in-store operations, enhance marketing strategies, and improve shopper experiences by providing deep insights into shopper behavior through technologies such as IoT sensors, video security, and real-time occupancy measurement. RetailNext helps retailers improve store performance, merchandising compliance, and marketing effectiveness, and is trusted by leading global brands. Their services extend beyond traditional retail to include shopping centers, restaurants, and various commercial facilities, always focusing on data security, integrity, and privacy.

📋 Description

• Serve as the technical lead on Asset Protection opportunities, owning every technical aspect of the sales cycle across hardware, software, and services • Run discovery to identify retailers’ loss-prevention objectives and pain points, and translate them into the right RetailNext Asset Protection solution • Present and sell to loss-prevention, IT, business, and executive stakeholders • Manage multiple accounts and opportunities in parallel • Build and deliver demonstrations covering behavioral analytics, POS exception reporting, ORC and sweep detection, and searchable video • Serve as the deep product expert for the RetailNext platform, including Aurora® sensor integration, cloud video, and Asset Protection capabilities • Answer customer objections and competitive questions • Scope technical infrastructure, connectivity, APIs, POS and file-transfer integrations, camera compatibility, and zone configuration • Contribute to proposals and implementation plans, including scoping, quantification, and project planning • Complete RFI/RFP/RFQ responses and security and compliance questionnaires, including SOC 2 and GDPR • Partner with Support Engineering to troubleshoot connectivity, zone configuration, reporting, and integration issues • Provide technical training to customers and internal teams • Support existing Asset Protection customers and identify expansion opportunities • Bring customer feedback to product and sales teams

🎯 Requirements

• 5+ years in pre-sales / sales engineering or a comparable customer-facing technical role • Working knowledge of IP networking fundamentals — routing, NAT, firewalls • Strong technical background across hardware and software, with the ability to make new technology work in real-world environments • Exceptional communication and interpersonal skills; able to present credibly to both technical and business audiences • A self-starter who works autonomously, manages multiple opportunities at once, and keeps stakeholders updated on progress • Willingness to travel regularly to customer sites and prospect meetings • Experience in loss prevention, asset protection, physical security, or retail technology • Familiarity with video surveillance, EAS, POS systems, or retail analytics • A degree in a technical field (data networking a plus) • Experience responding to RFPs and security/compliance questionnaires (SOC 2, GDPR)

🏖️ Benefits

• Monthly Recharge Day • Holiday Exchange Program • Best Self Benefit Program • Medical Insurance • Work from Anywhere up to 90 days

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