Business Operations, Implementation Team Lead

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +20 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $82k - $92k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ReUp Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

📚 Education

🤝 B2B

🌍 Social Impact

Education • B2B • Social Impact

ReUp Education is a company dedicated to empowering adult learners by providing a scalable solution tailored to help those with partial college education to complete their degrees and advance their careers. By partnering with states, institutions, and learners, ReUp offers solutions that integrate technology, data, and personalized coaching to motivate and guide adult learners toward educational success. It aims to mitigate skill gaps in the workforce by maximizing enrollment in further education and supporting learners throughout their journey to graduation. ReUp Education seeks to transform higher education to better serve working adults, ensuring that they can gain valuable credentials and contribute effectively to the economy.

📋 Description

• Own end-to-end portfolio management for new partner implementations, including cross-functional reporting, team meetings, and coordination with key partner contacts • Manage up to 10 concurrent implementations during peak periods, each with a 5-week onboarding timeframe and key milestones across complex university systems and statewide partnerships • Directly supervise two partner operations managers and onboard them on best practices for working with institutions • Develop a repeatable project plan with dependencies, timelines, stakeholders, and deliverables customizable to different projects and partner types • Own the team's risk management framework by anticipating needs and challenges and building mitigation plans for at-risk or delayed projects • Provide subject matter expertise on partner data engagements, data standards, and data quality measures, including initial and ongoing data files • Incorporate process improvements to increase implementation efficiency and enhance products and services while maintaining customer experience • Gather complete and accurate partner and program documentation, learner stopout lists, and sustainable operational file processes • Transition implemented workstreams to Partner Success, data, partner operations, marketing, and product teams

🎯 Requirements

• Bachelor's degree • 2+ years of successful experience in a client-facing or account support role, including leading robust projects from start to finish • Experience leading project managers, implementation teams, or similar • Experience in project management or coordination • Experience gathering requirements from various business units • Experience with student and higher education data • Experience with Salesforce or another CRM • Strong skills in Google Workspace and Excel • Strong customer focus, serving as a first face of ReUp during implementation • Strong interpersonal, written, and verbal communication with stakeholders at all levels of management • CAPM certification or similar is a plus • Legal right to work in the United States without employer sponsorship; ReUp cannot offer visa sponsorship or work authorization transfers

🏖️ Benefits

• Medical, dental, and vision insurance for employees • ReUp pays 100% of the employee's premium and 50% of any dependents' premiums • Up to $1000 employee HSA contribution / $2000 employee + dependent HSA contribution • PPO Buy-up plan available • FSA available • Company-paid short-term disability, long-term disability, and life insurance for employee • Flexible time off • Remote work opportunity • Up to 80 hours of dedicated sick time annually • 16 paid holidays per year, including Juneteenth and the last week of the calendar year • Company wellness days (2 per year) • Day of Service (paid day for volunteering) • 401(k) plan • Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave) • Discounted pet insurance • Free Headspace subscription • A diverse team that fosters a high level of collaboration despite being highly distributed