Patient Account Representative

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Revco Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Revco Solutions is a leading provider of revenue cycle management services specializing in healthcare debt collection and compliance. With a commitment to excellence, they offer tailored solutions that enhance performance while ensuring the highest standards of security and compliance. Their experienced team is dedicated to improving the financial health of healthcare organizations by optimizing collection efforts and providing superior client and patient experiences.

📋 Description

• Answer inbound calls from patients and address inquiries, concerns, or requests with empathy and professionalism • Assist patients with insurance inquiries, claims, and billing matters • Provide information about medical procedures, services, and general healthcare inquiries • Document patient interactions and update relevant systems according to established guidelines • Help patients understand their accounts and work with them to resolve balances

🎯 Requirements

• High school diploma or equivalent • Proficient in basic computer applications and able to learn new software quickly • Excellent verbal and written communication skills • Compassionate and patient-centered approach • Strong problem-solving skills • Ability to handle challenging situations with empathy and professionalism • Ability to multitask and navigate computer systems efficiently • Accurate typing skills • Strong attention to detail • Availability to work 12:00pm–9:00pm EST

🏖️ Benefits

• Performance Bonus Plan • Medical coverage • Dental coverage • Vision coverage • Life coverage • Disability coverage • 401(k) Savings Plan with Company Match • Paid Time Off (PTO) • Paid Holidays