Bilingual Collection Representative

🕒 September 22

🐊 Florida, Kansas, +6 more states – Remote

🐊 Florida – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 34%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RevCycle, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

💼 Consulting

💳 Fintech

Healthcare • Consulting • Fintech

RevCycle, Inc. is a healthcare services company specializing in revenue cycle management. They provide comprehensive solutions for healthcare collections and offer consulting and training services to enhance the efficiency of healthcare billing processes. With a focus on boosting revenue recoveries and improving patient satisfaction, RevCycle partners with healthcare organizations to streamline their financial operations and integrate seamlessly with various RCM platforms.

📋 Description

• Handle high-volume outbound and inbound calls with professionalism and confidence • Contact consumers regarding past-due medical balances • Negotiate payment arrangements meeting consumer needs and company goals • Meet and exceed quality, compliance, and collections performance metrics • Maintain accurate account notes and documentation in real time • Build trust through active listening, empathy, and strong communication • Overcome common and challenging objections • Suggest money sources for debt payment • Use scripts/verbatims and collection systems within guidelines to maximize recovery • Follow FDCPA, state, and other legal compliance requirements • Operate collection systems and programs proficiently • Complete virtual training covering systems, compliance, call strategy, and negotiation fundamentals

🎯 Requirements

• Must be a resident of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Texas, South Carolina, or North Carolina • Able to work remotely full-time during a structured day schedule with undistracted focus • Must have a private home office space for exclusive use; others may not be present during work hours • Clear verbal and written communication, proper grammar, and telephone etiquette • Ability to use provided electronic tools • Ability to navigate multiple computer applications and databases • Ability to multitask while communicating by phone and navigating multiple systems simultaneously • Ability to overcome objections and negotiate successful payment arrangements • Reliable, responsible, punctual, and able to use time productively • Professional judgment • Ability to maintain confidentiality of sensitive personal information and Protected Health Information (PHI) • Ability to perform basic math calculations using addition, subtraction, multiplication, division, and percentages • Self-motivated and committed to career success • Willingness and ability to obtain Professional Collections Specialist (PCS) certification within one year of hire • High School Diploma or equivalent (i.e., GED) required • Ability to successfully complete the company collector training program • Clear initial, ongoing, and annual identity, criminal, and background checks • Ability to work a full-time schedule; secondary jobs or regular responsibilities during business hours are not suitable

🏖️ Benefits

• Uncapped performance-based bonus/commission opportunity • Paid medical insurance with personalized plan selection assistance • Company-provided Short-Term Disability and basic Life Insurance • Optional Dental, Vision, Long-Term Disability, and additional Life Insurance • Generous PTO: 3 weeks accrued annually, increasing with tenure, plus holidays and make-up time • 401(k) with the option to deposit annual discretionary bonus if awarded • Company-provided equipment • Access Perks employee discount program for retail, travel, food, and entertainment • Professional Collections Specialist (PCS) certification paid for by the company • Career growth from within

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