Sales Development Representative

🔥 0 minutes ago

🐊 Florida, Illinois, +3 more states – Remote

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⏰ Full Time

🟢 Junior

💵 Sales Development (SDR)

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of RMS

RMS

201 - 500 employees

Founded 1983

☁️ SaaS

✈️ Travel

🤝 B2B

💰 Private equity on 2024-03

SaaS • Travel • B2B

RMS is a cloud-native property management system (PMS) for the hospitality industry. Trusted by over 6,000 hotels, motels, holiday parks, campgrounds, serviced apartments and multi-property operators across 70+ countries, RMS centralizes operations, reservations, payments, channel management, revenue management, reporting, and guest experience tools. The platform provides a booking engine, channel manager, RMS Pay payments and POS solutions, automation for front desk, housekeeping and maintenance, owner/trust accounting, and business intelligence to drive direct bookings, reduce disputes, and improve operational efficiency.

📋 Description

• Drive qualified pipeline growth for RMS by managing inbound leads and outbound prospecting activities • Convert warm interest into qualified opportunities and generate new business through strategic outbound efforts • Achieve monthly/quarterly targets for meetings booked and pipeline generated • Maintain response time SLA compliance within 2 business hours for inbound leads • Improve call-to-meeting conversion rates • Achieve a minimum 10% meeting booking rate • Maintain HubSpot data accuracy and activity logging compliance

🎯 Requirements

• Minimum 1 year experience in a similar role • Proven track record of meeting targets and metrics in a fast-paced environment • Excellent verbal and written communication skills • Strong research and organizational abilities • Proficiency with CRM systems and sales tools • Comfort with high-volume calling and rejection resilience • Clear career ambition in SaaS sales with understanding that SDR is a development role • Experience with using CRM systems, call logging tools and sales enablement systems, e.g. Seismic preferred • Fluent English speaking • Respond rapidly to inbound leads via phone, email, and chat within established SLA timeframes • Execute high-volume outbound prospecting campaigns, including minimum numbers of calls, emails, and In-Mails • Conduct thorough lead qualification using sales methodology, assessing fit, intent, timeline, budget, and pain points • Perform micro-discovery calls to understand prospect challenges and tailor value propositions • Schedule and confirm qualified meetings for Sales Executives/Managers/Directors while maintaining low no-show rates • Maintain detailed activity records in the CRM and provide real-time market intelligence to Marketing • Support event-driven lead generation through webinar registrations, trade show follow-up, and on-site activations • Research prospect organizations and key decision-makers before outreach • Handle objections professionally and advance conversations toward next steps • Meet or exceed weekly KPIs, including speed-to-lead response, meetings booked, and conversion-to-SQL rates • Stay current on RMS product updates, hospitality technology trends, and competitive landscape • Collaborate with Marketing on campaign optimization and lead quality feedback

🏖️ Benefits

• Work from home • Light domestic travel • Global Team • Competitive base salary + bonus • Company health insurance plan • 401(k) Retirement Plan • Generous PTO • Growth Potential

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