Senior Software Engineer, Backend – Patient Experience

Job not on LinkedIn

🕒 October 24, 2025

🏢🏡 New York City – Hybrid

💵 $182.3k - $220k / year

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

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Ro

WebsiteLinkedInAll Job Openings

201 - 500 employees

Ro is a direct-to-patient healthcare company providing high-quality, affordable healthcare without the need for insurance. Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, labs, and pharmacy services nationwide. This is enabled by Ro’s vertically integrated platform that powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has facilitated more than eight million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies.

📋 Description

• Design and build scalable, reliable, and resilient distributed services using Python with FastAPI or Django, supporting critical clinical and operational workflows • Operate as an owner within the team's domain and proactively assess and improve system performance and reliability. • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization • Actively contribute to building the team’s architectural vision and technical roadmap • Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains • Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients • Participate in on-call rotations to ensure reliability of production systems

🎯 Requirements

• 5+ years of software engineering experience • Experience architecting, designing and building scalable web applications and distributed systems • Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro’s load testing infrastructure and tools like Datadog • Proven track record of scaling complex, data-intensive backend systems through rapid growth on a high-traffic engineering organization, ensuring high performance and availability • Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems • Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems • Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

🏖️ Benefits

• Full medical, dental, and vision insurance + OneMedical membership • Healthcare and Dependent Care FSA • 401(k) with company match • Flexible PTO • Wellbeing + Learning & Growth reimbursements • Paid parental leave + Fertility benefits • Pet insurance • Student loan refinancing • Virtual resources for mindfulness, counseling, and fitness