Product Lead

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Roadie

Roadie

51 - 200 employees

Founded 2014

🍽️ Food & Beverage

🏥 Healthcare

🏗️ Construction

Food & Beverage • Healthcare • Construction

Roadie is a crowdsourced delivery platform that provides local same-day delivery across the United States. As a UPS company since 2021, it offers reliable delivery solutions with a network of 200,000 drivers, enabling efficient last-mile shipping for various industries like retail, e-commerce, and healthcare. Roadie's services include handling deliveries for bulky items, returns processing, and providing delivery solutions for a wide range of industries including airline luggage, grocery, and construction supplies. Their platform supports streamlined delivery operations with real-time tracking, 24/7/365 availability, and seamless API integration, making Roadie an ideal solution for businesses looking to improve their logistics and delivery capabilities.

📋 Description

• Define the vision, strategy, and roadmap for Roadie’s internal operations products • Lead development of tools and workflows that help internal teams identify issues, make informed decisions, and resolve work efficiently • Translate complex, manual processes into intuitive, scalable product capabilities • Identify opportunities to use AI and automation while maintaining human oversight and operational safeguards • Establish goals and success metrics focused on efficiency, resolution quality, self-service, and user satisfaction • Partner with cross-functional teams to understand operational needs, align priorities, and deliver business outcomes • Create clear product ownership and operating practices across interconnected systems and workflows • Direct critical initiatives while managing and developing a small product team • Hire and onboard additional product talent as the organization grows

🎯 Requirements

• 7+ years of product management experience, ideally building internal tools, operational platforms, or complex workflow products • Experience as a player-coach, leading product execution while managing and developing product talent • A track record of transforming complex, manual processes into intuitive, scalable solutions • Strong systems thinking, analytical skills, and experience defining meaningful success metrics • Proven ability to lead ambiguous initiatives and align cross-functional stakeholders • A high bar for internal user experiences and the same product rigor you would bring to customer-facing products • A practical, AI-forward mindset, including sound judgment about when to automate and when human oversight is essential

🏖️ Benefits

• Competitive compensation packages • 100% covered health insurance premiums for yourself • 401k with company match • Tuition and student loan repayment assistance • Flexible work schedule with unlimited PTO • Monthly 3-day weekends • Monthly WFH stipend • The technology you need to get the job done

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