Senior AI Product Manager

🕒 August 11

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 42%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Robots & Pencils

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

💰 Venture Round on 2022-04

Artificial Intelligence • B2B • SaaS

Robots & Pencils is a digital innovation firm that specializes in developing digital strategies and products utilizing mobile, web, and frontier technologies to drive transformation for businesses. They focus on areas such as mobile development, product design, UX research, artificial intelligence, machine learning, and organizational change management. With a commitment to blending creativity with technology, they aim to unlock data insights and enhance product innovation, ultimately delivering excellent customer experiences and helping brands gain a competitive edge.

📋 Description

• Own end-to-end product delivery for complex AI and agentic AI engagements from discovery and hypothesis framing through phased rollout and production readiness • Define and maintain AI product roadmaps connecting agent capabilities to measurable enterprise business outcomes • Lead discovery activities including user research, stakeholder interviews, and assumption testing • Design and run experiments including POCs, pilot deployments, and scenario-based testing of multi-step agentic workflows, edge cases, and failure recovery • Define agent behavior including system prompts, tool schemas, context management, summarization, and working memory patterns • Own and run evaluation frameworks covering task completion, reasoning quality, tool selection, failure recovery, and safety • Define agent-level success metrics such as task completion rate, cost per task, escalation rate, and time to resolution alongside business KPIs • Establish human-in-the-loop boundaries and guardrails • Lead stakeholder working sessions, prioritization discussions, and risk conversations with senior client stakeholders • Communicate complex AI tradeoffs, agent behavior, and product decisions to technical and non-technical executive audiences • Build trusted client relationships and serve as a consultative partner throughout engagements • Lead prioritization by balancing business value, technical feasibility, cost, latency, and delivery timelines • Frame requests around user and business outcomes and manage AI hype cycles with realistic expectations • Mentor junior AI product managers on evals, agent design, and AI product delivery practices

🎯 Requirements

• 5+ years of experience in product management with hands-on experience shipping AI features or products • Ability to read code in Python, JavaScript, or TypeScript • Ability to evaluate architecture decisions and make informed product tradeoffs on technical constraints • Deep understanding of LLMs, RAG, fine-tuning, prompt and context engineering, agentic systems, planning, tool use, human-in-the-loop controls, guardrails, and evals • Proven ability to prototype AI and agentic solutions using modern AI tools such as Claude, Claude Code, Cursor, and GitHub Copilot • Experience running evals for AI systems and iterating based on results • Experience defining agent behavior including system prompts, tool schemas, and human-in-the-loop boundaries • Strong experience working with AWS AI services such as Bedrock, Lambda, SageMaker, and Kendra • Strong client communication skills and ability to frame AI capabilities and limitations for non-technical executive audiences • Experience in a consulting or agency environment, familiarity with LangChain, LangGraph, AWS Strands, or a software engineering background is a plus • Comfortable operating in ambiguous, fast-moving environments