
501 - 1000 employees
Founded 1956
🛡️ Insurance
💼 Consulting
🏦 Banking
Insurance • Consulting • Banking
Rogue Credit Union is a member-focused financial institution that offers a wide array of banking services, including personal and business accounts, loans, investment services, and financial education resources. With a commitment to community involvement and customer satisfaction, Rogue Credit Union provides accessible and user-friendly online banking services while ensuring secure transactions for its members.
🕒 4 days ago
🌲 Oregon – Remote
💵 $18 - $20 / hour
⏱ Part Time
🟢 Junior
💬 Bilingual
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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501 - 1000 employees
Founded 1956
🛡️ Insurance
💼 Consulting
🏦 Banking
Insurance • Consulting • Banking
Rogue Credit Union is a member-focused financial institution that offers a wide array of banking services, including personal and business accounts, loans, investment services, and financial education resources. With a commitment to community involvement and customer satisfaction, Rogue Credit Union provides accessible and user-friendly online banking services while ensuring secure transactions for its members.
• Greet members primarily by Express Teller Machine and other remote channels, including video, phones, chat, and email • Promptly and accurately process deposits, withdrawals, transfers, loan payments, stop payments, card orders/replacements, statement/check copies, address changes, general maintenance, and other member requests • Use service promises and member-focused problem-solving to assist, resolve, and complete requests • Take ownership of situations within authority limits or refer them to other credit union personnel • Use the department ticketing system for research and interdepartmental work requests • Maintain knowledge of credit union products and services • Identify cross-sell and referral opportunities and make applicable suggestions • Participate in credit union promotions • Perform other duties as needed or assigned
• Bilingual proficiency required (English and Spanish implied by the role title and English/Spanish right-to-work materials) • One month to twelve months of similar or related experience • High school education or GED • Good listening, verbal, and written communication skills • Professional telephone and on-screen skills • Professional appearance and demeanor • Technical knowledge and good computer/keyboarding skills • Ability to use 10-key calculators • Good eye for detail and quality • Good organizational and time management skills • Ability to adjust or move objects up to 30 pounds • Ability to remain stationary, often standing or sitting for prolonged periods • Ability to perform repetitive wrist, hand, and finger motions while using a computer • Close and continuous visual acuity for data, computer terminals, and extensive reading • Ability to work Saturdays • Availability for occasional overtime, unpredictable schedules, extended hours, and evening/weekend meetings or events • Ability to travel to credit union facilities/regions if required • Must complete a drug screening test within 48 hours of employment offer
• Opportunity to grow careers • Supported team culture • Occasional overtime • Equal Opportunity Employer • Drug-free workplace • Reasonable accommodation available for applicants with disabilities
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⏱ Part Time
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🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required