Director of Revenue Operations

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $135k - $230k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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Roo

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Roo is a flexible veterinary relief platform that connects veterinarians, veterinary technicians, and hospitals for relief work. By allowing professionals to create their own schedules and work either part-time or full-time, Roo enhances work-life balance while helping hospitals maintain coverage and avoid staff turnover. The platform boasts the largest network of animal healthcare professionals, offering various options and opportunities for income, with streamlined processes for scheduling and payroll management.

📋 Description

• Build and own Roo's Revenue Operations strategy and operating model • Develop a phased roadmap from foundational capabilities to full Revenue Operations scope • Own HubSpot architecture, automation, workflows, lifecycle, governance, and reporting • Shape go-to-market systems strategy with revenue leadership • Partner with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion optimization • Build and improve intake and triage processes with published SLAs • Reduce recurring requests and shift team capacity toward proactive, high-leverage work • Co-own forecasting, reporting, and pipeline hygiene with Sales, Finance, and Data • Partner with Finance on compensation operations, quota setting, and territory design • Apply AI to reduce operational toil and surface insights with human review and a safety-first approach • Hire, mentor, and lead a small Revenue Operations team • Expand Revenue Operations scope into Marketing and later Customer Support • Partner with Finance, Sales, Marketing, Customer Support, and Data leadership to improve revenue efficiency, predictability, and intelligence

🎯 Requirements

• 10+ years in Revenue Operations, Sales Operations, or GTM Strategy • At least 5 years leading teams • Experience standing up or fundamentally rebuilding an operations function or capability • Hands-on execution in a lean team environment • Strong command of CRM and GTM systems, including architecture, automation, and governance at scale • Experience partnering with Sales, Marketing, and Customer Support on capacity planning, lead management, and conversion • Deep experience owning forecasting, pipeline frameworks, revenue predictability, data integrity, and attribution • Fluency with revenue and unit economics • Experience applying modern AI/LLM tooling to operational work • Ability to direct and govern teams building AI/LLM tooling • Comfort with ambiguity and driving from strategy to execution • Nice to have: exposure to online marketplaces or multi-sided platforms • Nice to have: familiarity with HubSpot, Braze, and/or Zendesk • Nice to have: exposure to data warehousing such as Snowflake and modern RevOps tooling

🏖️ Benefits

• Accelerated growth & learning potential • Stipends for home office setup, continuing education, and monthly wellness • Comprehensive health benefits with base medical plan covered at 100% and optional premium buy up plans • 401K • Unlimited Paid Time Off • Paid Maternity/Paternity and reproductive care leave • Gifts on your birthday & anniversary • Opportunity for domestic travel, including regional team building events