
10,000+ employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
🔥 4 minutes ago
🌽 Illinois – Remote
💵 $20 - $33 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Collections
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on RR Donnelley's careers page, not through a job board
First seen by Remote Rocketship 4 minutes ago

10,000+ employees
💼 Consulting
📦 Logistics
🏭 Manufacturing
Consulting • Logistics • Manufacturing
RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
• Assist in managing day-to-day collections operations for firm partners • Establish and maintain a system for monitoring and encouraging cash receipts • Follow up on past-due invoices with billing administrators, billing attorneys, partners, and clients • Communicate with clients and prepare status reports • Monitor and collect outstanding invoices through direct contact and follow-up • Generate and revise monthly client reminder statements • Provide accounts receivable analyses, DSO, bad debt reserve, metrics, and KPI reports • Provide budgeting, forecasting, and ad hoc reporting for client needs • Participate in meetings with firm management • Work with senior management to resolve issues before they impact collections results • Create projected collections estimates and provide rolling monthly updates • Prepare accounts receivable write-off documents according to firm approval policy • Assist with transitioning matters from departing attorneys • Determine inactive matters and facilitate closure where appropriate • Research and monitor unapplied payments • Monitor payment arrangements for compliance with payment terms • Develop strong working relationships with assigned Partners and provide customer service support for client collection needs • Identify process problems and implement solutions • Meet or exceed assigned deadlines • Work Monday-Friday, 9am-6pm ET
• Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance • Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history • 2 or more years hands-on collections experience, preferably in a law firm environment or professional services industry • Ability to provide high level of customer service in a fast-paced environment • Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary • Ability to keep up with a fast-paced environment and prioritize to achieve firm collections targets and goals • Excellent organizational, interpersonal, and communication skills • Ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs • Advanced proficiency with pivot tables and ability to analyze numbers within complex spreadsheets • Excellent time and task management skills • ARCS, Star Collect, Aderant, Elite, or Legal Billing System experience preferred • Must be resourceful in developing alternative solutions and meeting deadlines in a real-time, fast-paced environment • Successful completion of a pre-employment background and drug screen
• Medical, dental, and vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Potential overtime pay • Shift differential pay • Call-in pay • Stand-by pay
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