Head of Medical Operations

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RMI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🎖️ Defense

📦 Logistics

💼 Consulting

Defense • Logistics • Consulting

RMI is a bespoke solutions partner that supports operations in complex environments and manages risk through medical, security, and HSE services. With over 20 years of experience, RMI assists clients in high-risk environments such as oil & gas, renewable energy, mining, and defense. The company specializes in providing medical support, security intelligence, and health, safety, and environment (HSE) services, ensuring operational continuity and safety in challenging settings around the world.

📋 Description

• Ensure safe, compliant and profitable delivery of all medical services across North and South America and other locations as required • Manage service delivery for domestic and international onshore and offshore operations • Manage strategic financial performance, budgets, project revenue and client accounts • Ensure contractual obligations are met for key clients • Report weekly on staffing and project status to the Vice President Operations – North America • Engage stakeholders throughout planning, implementation, delivery and close-down • Manage service quality and develop procedures supporting performance, accuracy and compliance • Provide accountability and quality assurance across the full project lifecycle • Lead, guide, mentor and develop direct reports and foster a positive company culture • Oversee project planning and risk analysis; complete and audit project risk management workbooks • Support deployed field staff through calls, emails and other interactions • Gather client feedback and ensure competent field-staff performance • Adjust working schedules to support global operations • Identify staffing needs and work with HR, Talent Acquisition and Clinical Governance to recruit field staff • Maintain understanding of scopes of work and contract deliverables • Establish and refine systems and processes for operational efficiency and customer satisfaction • Plan and coordinate annual meetings, continuing education and skills evaluations for mobilized providers • Review reports and implement quality improvements • Serve as emergency backup for short-term deployments • Identify client challenges and develop solutions with internal and external resources • Escalate potential or actual issues to the Vice President Operations – North America with recommended solutions • Assist with reviewing and approving timesheets, expenses and time-off requests • Supervise Project Managers, medical support and field staff

🎯 Requirements

• Experience in a similar role managing multiple projects across multiple clients and locations • Experience managing a team of both external and internal staff • Ability to manage multiple tasks simultaneously and prioritize workload • Experience building and executing market or country entry plans • Financial understanding including contract negotiation and project revenue forecasting • Experience in logistics and personnel coordination • Experience in a similar role within the Oil and Gas Industry advantageous • Background in Business Development/Sales, client contract management and dispute resolution ideal but not essential • Demonstrable experience in business continuity/resilience/crisis management planning • Previous recruitment experience essential • Previous risk management and QHSE experience advantageous • Proficient knowledge of Microsoft Office applications and general computer and technology literacy • Ability to work under pressure and use own initiative • Excellent verbal, written and presentation skills • Organizational, detail-oriented, interpersonal, leadership, influencing, time and task management skills • Ability to build and maintain strong stakeholder relationships • Ability to work independently and make fact- and data-based decisions under pressure • Ability to identify priorities, create plans, and execute deliverables on time • Strong analytical, presentation and public speaking skills • Good grasp of English spelling and grammar • Ability to read, respond to and comprehend instructions and correspondence • Ability to clearly articulate complex issues and present ideas persuasively • Ability to solve practical problems and interpret written, oral, diagrammatic or schedule-based instructions • Ability to travel domestically and internationally approximately 25% of total work hours per year