Customer Representative – Contract Opportunity

Job not on LinkedIn

🔥 15 hours ago

🏈 Alabama – Remote

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💵 $12 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of RSC Virtual Staffing

RSC Virtual Staffing

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Provide customer service support via phone • Resolve inquiries using established processes • Document interactions accurately • Maintain performance standards throughout certification and production • Take inbound and outbound calls professionally and empathetically • Help customers resolve basic questions and issues • Input data accurately into client systems • Follow up to ensure customer satisfaction • Work toward metrics that can lead to fast-track promotions

🎯 Requirements

• 1099 independent contractor opportunity • Certification attendance is mandatory • Startup and equipment requirements apply • Missing certification or performance benchmarks may result in removal • Quiet, distraction-free home workspace • Wired high-speed internet • Windows 11 PC with 8 GB RAM minimum; 16 GB preferred • USB headset and wired internet required prior to start • Ability to follow structured systems without hand-holding • Consistent and punctual attendance • Ability to manage responsibilities in a professional home office environment

🏖️ Benefits

• Advancement opportunities are performance-based • Fast-track promotions may be available based on metrics

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