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Mobility Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

⚔️ Virginia – Remote

infoinfo

💵 $12 - $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on RSC Virtual Staffing's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of RSC Virtual Staffing

RSC Virtual Staffing

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Provide a welcoming and professional experience for incoming callers • Ask appropriate questions to understand customer concerns • Locate information in client systems and explain it accurately • Assist with transactions, reservations, or service arrangements • Keep detailed records of interactions and outcomes • Manage multiple applications without losing focus on the customer • Follow quality, confidentiality, and service procedures • Identify situations that require additional assistance • Support customer accounts, service inquiries, travel reservations, roadside assistance requests, financial-service interactions, sales, and general customer care

🎯 Requirements

• High school diploma or GED • Clear, courteous verbal communication • Strong reading and written communication skills • Basic computer proficiency and ability to learn new systems • Professional judgment and attention to detail • Consistency when working independently • High-speed internet access • Quiet home-office environment • Some programs require a compatible Windows 11 computer, approved headset, and additional equipment • Participation may be subject to state eligibility, client-program availability, applicable background screening, certification requirements, equipment compatibility, and individual qualifications

🏖️ Benefits

• Work from an appropriate home office rather than commuting to a traditional workplace • Opportunities to explore multiple customer-support categories as openings become available • Some programs offer a selection of servicing intervals • Resources to assist qualified applicants with registration, certification, and onboarding requirements • Use communication, research, and organizational skills across a variety of customer-service situations

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