Customer Logistics Manager

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🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $107.5k - $204.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔗 Supply Chain

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Lead, coach, and develop a team of customer logistics employees responsible for pre-posturing and placing orders of F-135 unit-level parts to military bases and multi-use/depot sites • Foster accountability, continuous improvement, customer focus, collaboration, and employee engagement • Support talent management activities • Establish team priorities, assign workloads, and monitor daily operational performance • Ensure customer requirements, service, and contractual commitments are achieved • Drive Unit Level and Depot Level fill rates and Gross Issue Effectiveness (GIE) • Analyze trends, remove operational barriers, and implement corrective actions • Monitor spares forecasts and usage at operational sites and Multi-Use Warehouses (MUWs) • Coordinate spares redistribution actions to satisfy forecasted demand • Direct planning and execution of initial Base Support Packages (BSPs) for new site activations • Manage return of unserviceable assets from unit-level sites back to HFFR

🎯 Requirements

• BS/BA degree • 8 years of experience in Business Administration, Supply Chain Management, Operations Research, Logistics Management, or an Advanced degree with 5 years of experience in these areas • U.S. Person status required • Minimum 5+ years of aerospace/defense supply support experience preferred • Advanced logistics, warehousing, or supply chain experience preferred • Customer service experience preferred • Strong written and communication skills • In-depth knowledge of PW/Raytheon Technologies internal supply policies, practices, and standard work highly desired • Proficiency in the complete range of SAP spares-related transactions highly desired • Proficiency with Microsoft PowerPoint and Excel, including formulas such as VLOOKUP, highly desired • Strong analytical skills • Ability to organize, logically analyze, and present spares information from several information systems • Security clearance is not required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Flexible work schedules • Employee assistance program • Employee Scholar Program • Parental leave • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs may be available • Remote work primarily from home