Delivery Assurance Manager

🔥 1 minute ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $107.5k - $204.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Drive delivery assurance objectives for assigned programs and identify risks and actions supporting on-time delivery and customer requirements • Monitor program delivery performance, customer commitments, and critical hardware; initiate recovery actions for potential delays • Work cross-functionally with Collins Product Teams and other departments to resolve customer-delivery issues • Interface with internal and external customers to communicate delivery status, address concerns, and provide recovery-plan updates • Monitor tracking, shipment, and delivery of critical customer hardware • Coordinate resolution of transportation and logistics issues • Perform escalated expediting activities to recover at-risk deliveries and minimize customer impact • Support customer delivery meetings with program status, risks, constraints, and follow-up actions • Execute process improvements to strengthen delivery assurance and visibility to delivery risks • Use delivery assurance systems, SAP, and Microsoft Office tools to monitor performance and communicate program status • Develop cross-functional relationships to facilitate issue resolution and maintain alignment on customer commitments

🎯 Requirements

• University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience • Experience in customer service, customer support, program management, operations, supply chain, or delivery assurance • U.S. citizenship required; only U.S. citizens are authorized to access information under this program/contract • Ability to build strong relationships and collaborate with internal and external customers • Experience coordinating across multiple functions to resolve complex issues and meet customer commitments • Experience identifying delivery risks and developing or executing recovery plans • Experience with SAP and Microsoft Office applications • Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail

🏖️ Benefits

• Medical, dental, and vision insurance • Three weeks of vacation for newly hired employees • 401(k) plan with employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option • Tuition reimbursement program • Student Loan Repayment Program • Life insurance and disability coverage • Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection • Birth, adoption, and parental leave benefits • Ovia Health, fertility, and family planning • Adoption Assistance • Autism Benefit • Employee Assistance Plan, including up to 10 free counseling sessions • Healthy You Incentives wellness rewards program • Doctor on Demand virtual doctor visits • Bright Horizons child and elder care services • Teladoc Medical Experts second opinion program • Flexible work schedules • Flexible spending accounts • Employee Scholar Program • Paid time off and holidays • Potential eligibility for annual short-term and/or long-term incentive compensation programs (not guaranteed)