Senior Business Operations Manager

🕒 September 24

🇺🇸 United States – Remote

💵 $166k - $192.8k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 11%

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Spearhead impactful, complex, and strategic cross-functional projects driving Rula’s continued growth • Operate across the full lifecycle of business-critical initiatives • Set mental models and decompose complex problems • Make recommendations using self-served data • Establish project requirements • Own projects end-to-end • Coordinate cross-functional partners and execute independently • Convert strategic goals into scaled and streamlined operational execution • Establish performance measurement systems and mechanisms • Partner with senior leaders, drive alignment, and facilitate challenging conversations • Improve mental healthcare and shape Rula’s long-term trajectory

🎯 Requirements

• 7+ years of combined experience in management consulting, Business Operations and Strategy, financial analysis, demand planning, or strategic planning roles within high-growth or mid-sized companies • Bachelor’s degree and/or higher degree • Intermediate analytical modeling skills using Google Sheets and Excel • Proficiency leveraging SQL to regularly write queries independently • Ability to convert goals into operational plans across multidisciplinary teams, including performance measurement and system and/or mechanism design • Exceptional written and verbal communication skills, tailored to audiences of diverse specializations and high seniority • Strong executive presence and experience partnering directly with senior leaders, driving alignment, and facilitating challenging conversations • Experience working in a startup/fast-paced company environment preferred • Proficiency with BI tools such as Looker, Hex, PowerBI, or Tableau preferred • Experience leading and delivering 2+ long-term projects requiring 6+ months of continuous multidisciplinary coordination preferred • Proven 0-to-1 execution experience launching business lines, products, or strategic initiatives preferred • Must be based in the United States; Rula is currently not hiring in Hawaii

🏖️ Benefits

• 100% remote work environment • Attractive pay and benefits with transparent pay ranges • Medical, dental, vision, life, disability, and FSA/HSA benefits • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year • Paid parental leave for birthing, non-birthing, adopting, and fostering parents • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly internet or cell phone stipend • Year-round wellness initiatives • $50/month wellness stipend • Equity offered

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