Senior Account Manager

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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RVO Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

RVO Health is the largest health information platform in the U. S. , dedicated to helping millions achieve better health with a shared commitment to wellness. The RVO Health portfolio reaches nearly 100 million people a month, offering industry-leading websites, products, and services that guide consumers along the path to wellness. This platform makes healthcare easier to navigate, more accessible, and more affordable for everyone. It powers healthy actions through straightforward, expert-reviewed, person-first experiences, provides discounts on almost every FDA-approved medication, and assists in finding the right doctors, hospitals, and care for individuals and families.

📋 Description

• Drive client satisfaction, revenue growth, and retention. • Build strong multi-level customer relationships. • Use creative problem solving and develop strategies to help clients make informed decisions through a consultative sales approach. • Utilize forecasting and business analytical skills to identify opportunities and expand relationships. • Collaborate with sales, product, and marketing teams to maximize client accounts. • Increase customer satisfaction, visibility, client endorsement, and understanding of measurable program results and tangible value. • Provide strategic guidance on patient acquisition and retention, market development, quality transparency, benchmarking and measurement, and competitive differentiation. • Assist with competitive market analysis and go-to-market plans. • Monitor campaign performance, identify risks and optimization opportunities, resolve live campaign issues, implement improvements, and maximize results. • Review and analyze product/solution performance and client feedback to guide development, enhancement, and implementation of products/solutions. • Develop new revenue growth opportunities. • Serve as a key escalation point for client issues and ensure timely resolution. • Drive negotiations and value-driven presentations to grow and renew existing contracts. • Partner with leadership and internal partners to achieve renewal goals. • Facilitate new account launches, existing account maintenance, and product enhancements.

🎯 Requirements

• Bachelor's degree in Business, Marketing, or related field. • 5-8 years of experience in account management within the health & wellness industry. • Ability to effectively navigate and drive results in a highly complex, matrix environment • Strong organizational & presentation skills. • Demonstrated ability to message, position, and present information for maximum customer impact and influence. • Strong negotiation, influencing, collaboration. • Knowledge of marketing and patient acquisition strategies in health systems. • Knowledge of the healthcare landscape • Experience with managing health system accounts • Project management-oriented organizational skills. • Act as a collaborative worker and foster a positive work environment. • Creative analytical and problem-solving skills. • Ability to adapt to a fast paced environment. • Committed to continuous learning, with a strong interest in applying AI tools to streamline processes and improve productivity. • Willingness to travel (25%). • Experience working in digital health, health systems, patient acquisition or healthcare technology sectors. (Preferred) • Familiarity with CRM software and account management platforms. (Preferred) • No visa sponsorship is provided for this role at this time.

🏖️ Benefits

• Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program

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