Manager, Hospitality Insights

Job not on LinkedIn

🕒 June 7

🇺🇸 United States – Remote

💵 $85k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 42%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Saffire, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Saffire, LLC is a technology company that specializes in creating beautiful, unique, and engaging websites for events, venues, and destinations. Their integrated platform, SaffireTix, offers comprehensive ticketing solutions including online, advance, and gate sales, alongside contactless RFID band technology for secure patron experiences. With their Spark content management system, users can easily manage their websites and access real-time reporting, aiming to enhance revenue through ticketing and sponsorships. Saffire is a proud partner of several industry associations, reinforcing their commitment to the events and festivals sector.

📋 Description

• Partner with operations across a portfolio of 40+ live music amphitheaters • Support concession, pricing, and operations decision-making with insights and analytics • Deliver business intelligence and analytics services to in-venue stakeholders • Develop venue knowledge, including physical configuration, proposed technology, and operational processes • Produce heat maps, dashboards, presentations, and status updates using reporting standards • Support monthly business and post-event reviews, sharing performance updates and identifying opportunities • Develop and deploy pricing, product, placement, and promotion strategies for concessions and premium distribution points • Communicate key guest insights and potential action items • Analyze and build solutions for variable labor and cost-of-sales management • Experiment with pivots and change initiatives in partnership with venues • Inform innovation and operational excellence initiatives to enhance guest experience and profitability • Support strategy development for new technology initiatives • Support best-in-class data integrity • Complete ad-hoc analytics projects as needed • Develop relationships with clients and Legends stakeholders to understand strategies and business objectives • Develop live music event expertise and serve as a subject matter expert for live music programming

🎯 Requirements

• Prior experience communicating statistical findings and/or complex ideas to non-technical audiences • Prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization • Examples of using data to solve complex problems • Ability to simultaneously manage a high level of detail across multiple projects • Ability to manage stakeholders and tasks independently and manage time effectively • Ability to maintain customer confidentiality and work well within a team environment • Self-starter eager to learn the business and drive proactive insights • Excellent interpersonal, verbal, and written communication skills; ability to communicate effectively at all levels internally and externally • 2–5 years of experience in quantitative, analytical consulting, and/or client-facing businesses, including experience interacting with organizational leadership • Bachelor's Degree and/or master's degree in business analytics, statistics, economics, or a related field

🏖️ Benefits

• Bonus potential commensurate with experience • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid vacation • 401K plan