Enablement Manager, MedSpa

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🏄 California – Remote

🏄 California – Remote

💵 $110k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Sunbit

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💳 Fintech

💸 Finance

🛒 Retail

Fintech • Finance • Retail

Sunbit is a technology company that provides a 'pay-over-time' financing solution to help individuals manage the cost of essential services such as auto repair, dental care, eye care, veterinary care, and general healthcare. The company partners with merchants and offers a next-generation credit card solution that enhances the shopping experience without additional fees. Sunbit focuses on making financing accessible and fair, with high approval rates and transparent terms, allowing customers to spread the cost of their purchases over time without late fees or hidden charges. Additionally, Sunbit collaborates with retailers to launch co-branded credit cards that integrate with existing loyalty programs, aiming to boost customer shopping frequency and order value.

📋 Description

• Lead the onboarding process for new med spa partners, ensuring a seamless and efficient implementation experience. • Deliver high-quality, in-person training sessions on Sunbit’s patient financing solutions, tailored to aesthetic services. • Adapt and customize training materials to align with the unique needs of each med spa merchant. • Facilitate engaging, informative, and interactive training sessions that drive understanding and adoption. • Maintain deep expertise in Sunbit’s patient financing product, including ongoing updates and enhancements. • Serve as a trusted subject matter expert, proactively addressing questions and resolving partner concerns. • Develop and maintain strong, long-term relationships with key stakeholders across med spa organizations. • Provide ongoing support and strategic follow-up to drive client satisfaction and maximize product utilization. • Collect and synthesize partner feedback to identify opportunities for continuous improvement in both product and training. • Accurately track training activities, partner interactions, and progress within Salesforce. • Deliver regular reporting and insights to leadership on training effectiveness, partner performance, and satisfaction metrics.

🎯 Requirements

• 4–6 years of experience in account management, customer success, training, or related client-facing roles within the med spa or aesthetics industry. • Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred. • Exceptional communication and presentation skills, with the ability to engage diverse audiences. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Proven ability to work both independently and collaboratively in a fast-paced environment. • Proficiency in CRM systems (e.g., Salesforce) and training or enablement tools. • Customer-centric mindset with a passion for driving partner success and satisfaction. • Strong problem-solving skills, with the ability to adapt to evolving business needs. • Demonstrates a high level of professionalism, integrity, and accountability.

🏖️ Benefits

• Competitive pay and stock options • Unlimited PTO • Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) • Newly added HSA and Pet Insurance • 401(k) with company match • Cell Phone Stipend • Team-based strategic planning and ownership of deliverables