Director of Operations

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

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SAIC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

☁️ SaaS

📣 Marketing

🏢 Enterprise

🔥 Funding within the last year

💰 $500M Post-IPO Debt - SAIC on 2025-09

SaaS • Marketing • Enterprise

SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content.

📋 Description

• Oversee the end-to-end scheduling process across assigned regions • Identify and resolve scheduling bottlenecks, capacity constraints, and service disruptions in a timely manner • Coordinate with the Training Director to ensure all staff complete required training and obtain certifications before beginning work • Monitor employee performance and availability • Coordinate facility site visits, inspections, and compliance reviews on a scheduled and ad-hoc basis • Ensure timely resolution of facility-related issues, including maintenance, equipment, and accessibility concerns • Coordinate with subcontractors and vendor partners to ensure alignment with program standards, scheduling requirements, and performance expectations • Proactively identify operational risks and issues that may impact service delivery, quality, or compliance • Support the development and maintenance of business continuity and emergency response plans for assigned regions • Manage day-to-day operational execution of services across all awarded geographic regions • Manage scheduling efficiency, employee coordination, facility compliance, and service delivery performance for a large program supporting Veterans

🎯 Requirements

• Bachelor’s degree and 18 years of relevant experience OR Master’s degree and 16 years of relevant experience • Minimum of 5 years of progressive experience in operations management, preferably within a healthcare, federal government contracting, or large-scale service delivery environment • Demonstrated ability to manage complex, multi-site operations with diverse teams, high-volume workloads, and demanding performance standards • Experience managing large-scale scheduling, logistics, or service coordination functions, including the use of scheduling or case management systems • Proven track record of monitoring operational KPIs, identifying performance gaps, and implementing effective corrective actions • Strong written and verbal communication skills • Ability to effectively coordinate across teams and stakeholders • Must be able to obtain and maintain a public trust clearance • Familiarity with VA, DoD, or other federal healthcare programs and associated compliance requirements preferred

🏖️ Benefits

• Remote work arrangement • Initially up to 50% travel as dictated by the program • Potential transition to a hybrid remote position with less travel as the program progresses