Field Service Technician

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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SAIC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

☁️ SaaS

📣 Marketing

🏢 Enterprise

🔥 Funding within the last year

💰 $500M Post-IPO Debt - SAIC on 2025-09

SaaS • Marketing • Enterprise

SAIC is represented in the supplied content by marketing and product copy that matches Bitly — a cloud-based link management and QR-code platform. The material describes a SaaS offering for URL shortening, dynamic QR Codes, link analytics, mobile-friendly landing pages, branded links, UTM campaign tracking, digital business cards, developer APIs and AI-enhanced features. It targets marketers, developers, and enterprises across industries (retail, CPG, hospitality, media, healthcare, finance, education) and emphasizes integrations, analytics, and enterprise-grade capabilities. Note: the provided text appears to be Bitly’s website content rather than information about SAIC; if you intended the defense/technology firm SAIC (Science Applications International Corporation), please provide relevant content.

📋 Description

• Perform routine maintenance and inspections at Ports of Entry on deployed equipment, including License Plate Reader (LPR) equipment, RFID, network/power, signage, and communication devices • Diagnose and troubleshoot equipment malfunctions, identify root causes, and implement timely repairs to minimize downtime • Install new equipment and systems according to SAIC specifications and SOPs • Collaborate with internal teams and external vendors on equipment upgrades, replacements, and enhancements • Follow CBP and SAIC IT security, physical security, operations security, OSHA, and local safety policies • Document equipment maintenance activities, maintenance schedules, repair histories, and inventory levels • Respond to emergency repair requests and provide on-call support as needed during Monday-Friday business hours • Interact professionally with CBP personnel, Border Patrol, vendors, and the traveling public • Travel to US Customs Ports of Entry and Border Patrol locations in the Tucson region and potentially other US border locations for installations and ticket resolutions

🎯 Requirements

• Bachelor’s degree and 2 years of experience required; an additional 4 years of experience may substitute for the degree • 6 years of Field Service Technician or Equipment Installation Technician experience highly preferred • Currently residing in the Tucson area • Ability to drive daily to job sites up to 150 miles away • Strong technical skills troubleshooting and repairing complex electronic and mechanical systems • Proficiency in Microsoft Word and Excel and ability to write reports • Proficiency with diagnostic tools, hand tools, power tools, and computer software for equipment maintenance and repair • Strong understanding of low-voltage electrical wiring principles • Technical proficiency with CAT 6 signal cabling, including testing and termination • Ability to travel to other US border locations for up to two weeks • US citizenship required • Ability to obtain DHS Public Trust before starting • CBP Background Investigation drug screen required before starting

🏖️ Benefits

• Mileage will be reimbursed at the prevailing government rate • Substantial toolkit to support installation and maintenance activities will be provided