Enterprise Implementation Consultant

🕒 August 24

🇺🇸 United States – Remote

💵 $66.3k - $100.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Ensure customers increase the safety, efficiency, and sustainability of their operations with Samsara’s IoT platform • Manage deployment of Samsara technology to Enterprise customers • Create launch plans and roadmaps to increase product usage • Track implementation progress, participation, product adoption, and account health • Adapt implementation, training, and communication approaches to varied customer use cases and stakeholders • Manage a large book of customer engagements • Work cross-functionally to deliver an exceptional customer experience • Understand and explain Samsara platform capabilities to customers • Collaborate with Sales, Support, Sales Engineering, and Product • Champion and embed Samsara’s cultural principles

🎯 Requirements

• 2–4 years of experience in a senior Customer Success, account management, or strategic consulting role • Enterprise SaaS experience preferred • Experience supporting or working with technical products • Excellent consultative skills and experience with end-to-end system implementations • Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users • Strong priority management and high emotional intelligence • Diplomacy, tact, and poise under pressure • Bachelor’s degree from a 4-year institution • Legal right to work at the company and in the specified work location

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • In-person office option

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