Staff Product Operations Manager – Platform

🔥 18 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $126k - $202.5k / year

⏰ Full Time

🔴 Lead

⚡️ Product Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Drive ARR through platform decisions by identifying enterprise-readiness gaps limiting new business, expansion, and retention • Partner with Billing, Org & Auth, and Security product teams to define priorities, remove blockers, and track delivery commitments • Build and ship internal data and AI products for Product and Engineering teams • Analyze product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata • Convert analyses into reliable, repeatable tools and workflows with data definitions, quality checks, documentation, and feedback loops • Translate complex findings into decision-ready recommendations for R&D leadership • Quantify and report the revenue impact of platform investments • Own projects end to end from scoping and data connection through launch, adoption measurement, impact measurement, and iteration • Use AI-assisted development tools, validate outputs, debug failures, and apply sound judgment • Champion and embed Samsara’s cultural principles across the organization

🎯 Requirements

• 5+ years of professional experience in product operations, data or product analytics, business operations, consulting, technical product management, or a similar role • Demonstrated record of building and shipping useful products for real users, such as an internal tool, application, dashboard, automation, data product, or repeatable analytical workflow • Track record of connecting work to revenue or an equivalent business result, such as ARR, retention, expansion, or cost • Experience structuring and analyzing messy or large datasets, validating results, and explaining analytical limitations • Strong product and customer judgment • Clear written and verbal communication, including explaining technical or analytical work to non-technical partners and executives • High ownership, curiosity, attention to detail, and comfort with ambiguity • Must be based in the United States or Canada • Relocation assistance will not be provided • Ideal: experience in a B2B technology company or closely with Product and Engineering teams • Ideal: experience in Product Operations functions, including defining and tracking product roadmaps and feature requests and bringing the customer voice to product conversations • Ideal: familiarity with enterprise platform domains such as billing and monetization, identity, access and org management, security, or compliance

🏖️ Benefits

• Initial RSU grant with no vesting cliff • Ongoing equity refresh opportunities tied to performance • Performance-based bonus/variable pay • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Above-market total compensation • Offices available for employees who prefer to work in-person