Resale Compliance Representative

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $18 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 0%

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Logo of SanMar

SanMar

1001 - 5000 employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🛒 Retail

Logistics • Manufacturing • Retail

SanMar is a leading supplier of wholesale apparel, offering a wide array of products such as T-shirts, outerwear, caps, activewear, and accessories. They offer products from various renowned brands like Nike, The North Face, and Carhartt. SanMar serves new and existing customers through detailed catalogs, custom apparel options, and numerous marketing tools. The company also emphasizes sustainability and offers compliance and safety solutions for its products. SanMar provides integrated services for custom apparel and uniforming solutions, catering primarily to businesses and organizations requiring branded or decorated apparel.

📋 Description

• Ensure SanMar customers comply with each state’s resale requirements • Process resale certificate renewals according to state schedules • Maintain working knowledge of various forms and state requirements • Monitor incoming faxes and emails for the Resale Team and route them as needed • Complete customer information updates within 24 hours, including address, name, and ownership changes • Assist with resale issues and renewals by working with customers, Inside Sales, and Credit departments • Request resale forms when required • Meet monthly state resale renewal project deadlines • Maintain and accurately update SanMar’s customer software and information systems • Perform other assigned duties • Comply with all policies and standards

🎯 Requirements

• Some customer service experience preferred • Experience with Microsoft Office • Track record demonstrating outstanding customer service skills • Proven track record demonstrating excellent attendance and punctuality • Ability to work as part of a team and be self-directed with minimal supervision • Ability to learn new processes and procedures, retain information, and use available resources to find answers and obtain information • Excellent verbal and written communication skills • Flexible with change • Strong attention to detail • Self-motivated, self-directed, able to work independently and confidently • Excellent organizational and time management skills • Ability to work standard hours of 8:00–5:00 PST • Ability to sit for extended periods and perform close visual computer work • Ability to occasionally lift and/or move up to 10–15 pounds

🏖️ Benefits

• Annual discretionary bonus up to 5% of base salary • Paid time off accrued weekly, up to 112 hours per year to start • 8 paid holidays • 1 paid family day off • Comprehensive medical, dental, and vision benefits • 401k plan with $1-for-$1 matching up to 4% of earnings, matched and vested every pay cycle • Life insurance • Short- and long-term disability coverage • Paid maternity/paternity leave • Pet insurance • Remote work arrangement • Periodic travel may be required

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