Senior IT Technology Services Specialist

🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $127.5k - $196k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

SAP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1972

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

SAP is a global enterprise software company that provides cloud-based and on-premises solutions to run core business processes. SAP offers enterprise resource planning (ERP), finance, human resources, supply chain, procurement, manufacturing, customer experience and analytics capabilities, and is now emphasizing AI-driven products such as SAP Joule, SAP Business AI, Integration Suite, and data/knowledge graph services to enable autonomous agents and workflow automation. SAP serves small and large businesses worldwide through platform offerings, partner ecosystems, and industry-specific solutions focused on connecting data, applications and decisions across the organization.

📋 Description

• Act as a trusted technical and delivery advisor in safeguarding and optimizing customer investment into GCO • Own customer landscapes and advise on critical and complex landscape changes during lifecycle management • Collaborate with GCO internal service delivery teams to provide quality services throughout the customer lifecycle • Serve as the primary contact for customers regarding technology and cloud service delivery discussions • Run regular stakeholder cadences and manage service delivery expectations • Act as the first escalation point • Lead technical discussions with customers and orchestrate SAP delivery experts as required • Understand interdependencies within and beyond GCO-managed customer landscapes • Support Account and TechOps teams with execution of service delivery plans and calendars • Analyze customer technical requirements, coordinate GCO Delivery teams, and drive topics to resolution • Present private offering intricacies, technical details, and engagement models to stakeholders • Build customer-specific cloud roadmaps covering infrastructure architecture, technical managed services, security, and integration • Guide customers on Business Continuity, Security and Compliance, Networks, and related technical aspects • Assess customer security and network requirements against SAP security architecture frameworks • Conduct monthly technical and operational reviews against cloud architecture and roadmap progress • Establish and drive resolution plans through completion • Support migration roadmaps with partners, System Integrators, or SAP Professional Services

🎯 Requirements

• Bachelor's degree or foreign equivalent in Computer Science, Engineering, or a related field and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation; alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, or a related field and four (4) years of experience • Four (4) years of experience involving SAP S/4 HANA architecture and design • Four (4) years of experience involving SAP S/4 HANA upgrade and migration • Four (4) years of experience involving SAP HANA Database management with scale out architecture • Four (4) years of experience involving cloud computing in Azure • Four (4) years of experience involving Automation (system restart and refresh) utilizing SAP LaMa • Four (4) years of experience involving troubleshooting production performance issues and tuning • Four (4) years of experience involving Business Technology Platform (BTP) • Four (4) years of experience involving SAP Billing and Revenue Innovation Management (BRIM) support including SAP CC and CM • Microsoft Certified: Azure Fundamentals certification required • Up to 60% domestic travel to various unanticipated SAP offices and customer sites for implementations and workshops

🏖️ Benefits

• Great benefits • Flexible working models • Health and well-being focus • Employee Referral Program eligibility subject to policy • Accessibility accommodations and special assistance for applicants with disabilities • Variable incentive opportunities subject to applicable plans and policies

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume