Special Utilities Billing Representative

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 10%

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Logo of Sarnova

Sarnova

1001 - 5000 employees

Founded 2008

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 $500k Venture Round - Sarnova on 2009-12

Healthcare • B2B • SaaS

Sarnova is a healthcare-focused distribution and services company whose family of businesses (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech) supplies products, equipment, services and technology across the emergency medical services (EMS) and acute care continuum. For nearly 50 years the group has distributed more than 100,000 health and safety products to EMS providers, hospitals, schools, businesses and government agencies, and also provides respiratory/anesthesia/critical care solutions, AED sales and program management, CPR training, and a cloud-based EMS billing and business intelligence platform. Sarnova is a portfolio company of Patricia Industries/Investor AB.

📋 Description

• Review claims placed on hold, identify causes, and address issues preventing release • Resolve claims that are pending, unable to be released, denied, or incorrectly paid by insurance carriers • Locate deposit information for claims identified as paid • Complete basic credentialing updates with insurance companies • Review patient accounts with multiple transports to ensure correct coordination of benefits • Handle EMS lockbox correspondence, including denial EOBs, patient invoices, and attorney requests • Document findings and actions accurately in appropriate systems while maintaining HIPAA and internal quality compliance • Contact insurance companies by phone to collect claim status and deposit information • Perform additional duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • Strong computer skills with a basic understanding of MS Outlook, Word, PowerPoint, and Excel • Minimum typing speed of 40 wpm • Ability to handle large volumes of work while meeting tight deadlines • Understanding of, and comfort level with, insurance claims • Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive company image • Excellent written and verbal communication skills • Ability to present information and solutions in a professional and courteous manner • Excellent attention to detail and accuracy • Ability to organize and prioritize tasks in order to complete all work assigned • Ability to independently manage all aspects of the job role, including required goals and business practices, in a remote environment • Work Monday through Friday during standard business hours on an Eastern Time schedule

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive benefits package • 401(k) Plan • Remote, work from home position

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