Director of Integration – Operational Excellence

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🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Scan.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Scan. com is an online healthcare booking platform and marketplace that helps patients find, compare, and book diagnostic medical imaging scans (e. g. , MRI, CT) across a global network of imaging providers. The service offers transparent up-front pricing, online booking and payment, scheduling coordination, and rapid digital delivery of scan results to patients and referring clinicians. Scan. com serves both consumers looking for affordable, convenient imaging and imaging centres/referring professionals seeking patient referrals and booking tools.

📋 Description

• Report to the Chief Operating Officer and Co-Founder and work with the CEO, Corporate Development, CFO, and leaders across Operations, Commercial, Product, Technology, People, and Clinical • Lead operational integration planning from diligence through Day 1, the first 100 days, and handover to business-as-usual owners • Test operating assumptions, identify integration costs and working-capital needs, and turn diligence findings into delivery plans • Build integration playbooks with Day 1 readiness criteria, 100-day plans, workstream owners, decision rights, budgets, and escalation routes • Prepare Scan.com to receive acquired businesses by identifying and resolving capacity constraints • Lead cross-functional integration cadence and sequence concurrent integrations around available capacity • Build relationships with acquired founders and teams, retain key people and customer relationships, and coordinate communications • Partner on referral routing, scheduling, imaging systems, reporting, and billing migrations, including testing, reconciliation, cutover criteria, and contingency plans • Track revenue retention, collections, operating costs, realized synergies, integration costs, and recurring benefits with Finance • Lead operating-improvement projects involving center and mobile-unit economics, staffing, vendor costs, workflows, and capacity • Maintain visibility into owners, milestones, budgets, risks, and decisions; use automation and AI for concise leadership reporting • Document repeatable processes, train operating teams, and hand over completed workstreams with success measures • Spend the first 90 days learning operations, mapping systems and handoffs, assessing acquisitions, building readiness plans, rehearsing workflows, and leading implementation workstreams • Measure success through retention, patient access, scheduling, turnaround, billing accuracy, collections, margin improvement, synergies, budgets, milestones, and handover

🎯 Requirements

• Personally led multiple post-acquisition integrations or substantial workstreams with direct accountability for outcomes • Experience in multisite healthcare, diagnostic imaging, healthcare-services, or similarly complex operating businesses • Experience in a PE-backed platform, founder-owned acquisition, or carve-out particularly relevant • Owned a P&L, operating function, or integration programme with measurable financial responsibility • Understanding of provider contracts, credentialing, billing workflows, denials, receivables, and revenue-cycle operations • Experience with systems migrations, process standardization, or service transitions, including testing and reconciliation • Ability to build trust with founders and frontline staff and manage organizational change • Strong financial and analytical judgment, including unit economics, integration budgets, business cases, recurring benefits, and one-off effects • Ability to establish accountability, resolve competing priorities, escalate decisions, and hold senior stakeholders to commitments • Willingness to travel to Scan.com operations and acquired businesses • Practical experience building, shipping, automating, or prototyping work using LLMs, agents, or AI tooling • Ability to use AI responsibly around patient data, PHI-adjacent work, financial decisions, and operational changes • Ability to use AI tools live or in a take-home practical assessment

🏖️ Benefits

• Equity • Flexible remote or hybrid work options • Dedicated personal development budget • Medical, vision, and dental coverage • 28+ days of paid time off across PTO and wellbeing days • Paid parental leave • 401k retirement plan • All the equipment you need to do your best work • Inclusive, people-first policies designed by our team, for our team

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