VP, Operations

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $150k - $165k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Ciel Senior Living

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

💼 Consulting

🏥 Healthcare

Hospitality • Consulting • Healthcare

Ciel Senior Living is a premier seniors housing management company based in Winter Park, Florida. Specializing in Independent Living, Assisted Living, and Memory Care, the company combines over two decades of expertise in hospitality and senior housing. As part of the Bourne Financial Group family, Ciel Senior Living is dedicated to providing exceptional senior living experiences through genuine hospitality and five-star quality care. The company is committed to creating warm and enriching environments for the elderly, focusing on personalized care and vibrant communities to enhance the quality of life for its residents.

📋 Description

• Support the mission, vision, and goals of the organization while upholding and promoting company culture and vision • Oversee all operations and fiscal oversight for 8+ senior housing communities, including resident care, admissions, staffing, marketing, programming, culinary services, facilities maintenance, and administration • Lead through vision and values for resident and team-member well-being, quality assurance, financial management, and regulatory compliance • Drive the region to achieve and surpass sales, profitability, cash flow, and business goals and objectives • Understand legal documents related to acquiring, developing, and operating projects • Measure and improve the effectiveness of internal and external processes • Provide timely, accurate, and complete reports on the operating condition of the region • Collaborate with the management team to develop and implement operational infrastructure, systems, processes, and personnel supporting rapid growth • Motivate and lead a high-performance management team; attract, recruit, retain, and mentor team members • Lead by example and ensure outstanding attention to detail in resident care and well-being • Supervise multiple Executive Directors and oversee operations at their communities

🎯 Requirements

• 10+ years of strong operational experience working with the elderly in an assisted living, skilled nursing, or hospital environment highly preferred • Must have experience managing multiple retirement, assisted living, and/or memory care communities • Must be able to maintain composure during stressful and emergent situations • Must be approachable, fair-minded, and able to communicate with clarity while showing confidence and enthusiasm • Skilled in organizational development, personnel management, budget and resource development, and strategic planning • Excellent interpersonal skills with an ability to partner with a dynamic leadership team • Possess personal qualities of integrity, credibility, and commitment to the corporate mission and vision • Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems • Bachelor’s Degree in Healthcare, Gerontology, Business or another related field or equivalent combination of education and experience • Excellent knowledge of the state regulations and compliance management • Working knowledge of basic accounting terminology and processes with strong financial judgement • Must be able to travel • Demonstration of Ciel’s Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect • Commitment to Ciel’s “Team Member Promise” and service excellence for residents

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