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Revenue Operations Specialist

🔥 12 hours ago

🇺🇸 United States – Remote

đź’µ $90k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź’ą Revenue Operations

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of Scan.com

Scan.com

201 - 500 employees

Founded 2017

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Scan. com is an online healthcare booking platform and marketplace that helps patients find, compare, and book diagnostic medical imaging scans (e. g. , MRI, CT) across a global network of imaging providers. The service offers transparent up-front pricing, online booking and payment, scheduling coordination, and rapid digital delivery of scan results to patients and referring clinicians. Scan. com serves both consumers looking for affordable, convenient imaging and imaging centres/referring professionals seeking patient referrals and booking tools.

đź“‹ Description

• Administer and continuously improve CRM pipeline architecture, custom properties, deal object design, and workflow automation • Own communications infrastructure, including SLA monitoring, call-routing logic, and shared inbox configuration • Design and build new-partner onboarding workflows from intake through CRM ingestion • Support sales enablement with accurate CRM data, reporting, and sales tools • Build and maintain reporting and dashboards for pipeline, performance, and SLA adherence • Analyze data across core systems to identify trends in partner behavior, inbound volume, and channel performance • Support renewal negotiations and vendor evaluations by modeling cost, usage, and capacity trade-offs • Document processes and data models • Partner with Sales, Operations, Product, and Data/Engineering • Identify opportunities to automate repetitive operational work using native tooling and AI • Assist with new market launches by establishing CRM structure, reporting, and communications workflows

🎯 Requirements

• 2-4 years of hands-on experience administering a CRM (HubSpot strongly preferred), including building pipelines, custom properties, and automation workflows • Comfortable working across CRM, support/ticketing, and telephony systems • Understanding of data flows between systems • Track record of building reporting and dashboards used for decision-making • Comfortable with spreadsheets and structured data, including cleaning, joining, and analyzing datasets • Preference for native, low-maintenance tooling over custom infrastructure • Ability to write clear documentation and explain technical processes to non-technical stakeholders • Comfortable with ambiguity and iterative work using real data • Ability to use AI daily for drafting, analysis, and research, check its output, and use it responsibly with sensitive data

🏖️ Benefits

• Remote work environment • Dedicated personal development budget • Medical, vision, and dental coverage • 28+ days of paid time off across PTO and wellbeing days • Paid parental leave • 401k retirement plan • All the equipment you need to do your best work • Inclusive, people-first policies designed by our team, for our team

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