Patient Care Coordinator

🔥 5 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $20 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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SCAN

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

🏥 Healthcare

⚕️ Healthcare Insurance

👥 B2C

Healthcare • Healthcare Insurance • B2C

SCAN is a mission-driven healthcare organization focused on reinventing aging by delivering evidence-based, patient-centered care and coverage for older adults. It operates an integrated portfolio including health insurance plans with innovative benefits, in-home and virtual primary care, support programs for caregivers and homebound older adults, and specialized services for vulnerable populations. SCAN also invests in and partners with companies that advance care models and resources to help older adults remain healthy and independent at home.

📋 Description

• Work closely with SCAN Mobile Care Team clinicians to deliver an excellent healthcare experience to members • Refill approved prescriptions, communicate with vendors, order patient medical equipment, process lab orders, and complete patient forms • Schedule specialty appointments and coordinate transportation • Answer and appropriately direct telephone calls • Sort and distribute incoming mail and faxes • Maintain inventory of clinical supplies and order supplies as necessary • Collect and organize patient medical information and reports while maintaining confidentiality and protecting patient privacy • Support patient care initiatives • Identify improvement opportunities from patient feedback and propose viable solutions • Occasionally join clinicians in communities around Los Angeles and Orange Counties to support patient care • Monitor and address clinical quality care gaps with clinicians • Assist the SMCT sales team with setup and breakdown of presentations and events at senior-living communities during busy enrollment periods • Promote SCAN Health Plan’s mission, vision, and values and serve as an ambassador with senior-living communities • Actively support and advance SCAN’s vision, mission, and strategic goals • Perform other duties as assigned

🎯 Requirements

• Associate's Degree or equivalent experience • 2+ years of related experience as a medical assistant, medical office administrator, or care coordinator • Direct patient care background preferred but not required • Experience with Medicare Advantage or long term care communities preferred • Ability to communicate effectively verbally and in writing • Cultural competence and sensitivity required • Multilingual skills preferred • Highly organized with attention to detail • Strong interpersonal skills, hospitality, and change agent mindset essential to build relationships with healthcare team, patients, families, and senior-living communities • Knowledgeable and able to maintain HIPAA requirements • Adaptable and open to change and problem-solving • Background check required

🏖️ Benefits

• An annual employee bonus program • Robust Wellness Program • Generous paid-time-off (PTO) • Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday • Excellent 401(k) Retirement Saving Plan with employer match and contribution • Robust employee recognition program • Tuition reimbursement • Remote work mode • Opportunity to become part of a team that makes a difference to members and the community