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Claims Team Lead, Auto

🔥 3 hours ago

🏈 Alabama, Florida, +3 more states – Remote

infoinfo

⏰ Full Time

🟠 Senior

Where this job comes from

Posted on Sedgwick's careers page, not through a job board

First seen by Remote Rocketship 3 hours ago

Still open on Sedgwick's site. Checked 1 hour ago.

Logo of Sedgwick

Sedgwick

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Supervise multiple teams of examiners and technical staff handling liability claims • Monitor colleagues' workloads and individual claim activities • Provide training and technical/jurisdictional direction on claims adjudication • Maintain diaries on team claims, including complex and high-exposure claims • Identify trends, problems, and issues and advise management on recommended actions • Coordinate office projects and continuous process improvement initiatives • Compile, review, and analyze management reports and take appropriate action • Perform quality reviews on claims according to audit, service contract, and quality standards • Act as second-level appeal authority for client and claimant issues and implement final appeal dispositions • Review reserves on high-cost claims and claims exceeding examiner authority • Monitor third-party, litigated, serious vocational rehabilitation, questionable, and sensitive claims • Maintain client contact, promote professional client relationships, and provide claim recommendations and written summaries • Ensure direct reports are properly licensed in serviced jurisdictions • Ensure claims files are correctly coded and adequately documented • Administer personnel policies, interview and hire colleagues, establish performance development plans, and conduct performance discussions • Provide leadership, guidance, support, and motivation to maximize performance • Support the organization's quality programs

🎯 Requirements

• Six (6) years of claims experience or equivalent combination of education and experience, including two (2) years of claims supervisor experience • Licenses as required • Thorough knowledge of claims management processes and procedures for multiple product lines • Excellent oral and written communication, including presentation skills • PC literacy, including Microsoft Office products • Leadership, management, and motivational skills • Analytical and interpretive skills • Strong organizational skills • Excellent interpersonal skills • Excellent negotiation skills • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Bachelor's degree from an accredited college or university preferred • Professional certifications as applicable to line of business preferred

🏖️ Benefits

• Work-life balance • Career growth opportunities • Caring culture • Diversity, equity, and inclusion workplace • Equal opportunity employer • Drug-free workplace

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