Claims Team Lead – Premises & General Liability

🕒 September 3

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $85k - $110k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Supervise multiple teams of examiners, product-line examiners, and technical operations colleagues • Monitor colleagues' workloads and individual claim activities • Provide training and technical/jurisdictional direction on examiner reports and claims adjudication • Identify trends, problems, and issues and advise management on recommended actions • Inform management of procedures and continuous process improvement ideas • Coordinate projects with management • Compile, review, and analyze management reports and take appropriate action • Support the organization's quality programs • Administer personnel policies and follow staffing and training standards • Interview, hire, and establish performance development plans • Conduct performance discussions and provide leadership, guidance, and motivation • Perform quality reviews on claims in accordance with audit, service contract, and quality standards • Act as second-level appeal for client and claimant issues and implement final dispositions • Review reserve amounts on high-cost claims and claims exceeding examiner authority • Monitor third-party claims and periodically review litigated, serious vocational rehabilitation, questionable, and sensitive claims • Maintain client contact, promote professional relationships, make claim-status recommendations, and provide written claim summaries • Ensure direct reports are properly licensed in serviced jurisdictions • Ensure claims files are correctly coded and adequately documented • Perform other duties as assigned

🎯 Requirements

• High School Diploma or GED required • Bachelor's degree from an accredited college or university preferred • Professional certification as applicable to line of business preferred • Six (6) years of claims experience or equivalent combination of education and experience required, including two (2) years claims supervisor experience • All 50 states & Home State or Reciprocal licensing required • Must reside in MN • Ability to supervise multiple teams of examiners and technical staff • Ability to provide technical/jurisdictional direction on claims adjudication • Ability to review reserves and complex, litigated, serious, questionable, and sensitive claims • Ability to ensure claims files are correctly coded and adequately documented • Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion • Ability to handle work-related stress, multiple priorities, and deadlines • Computer keyboarding; travel as required

🏖️ Benefits

• Flexible work schedule • Referral incentive program • Career development and promotional growth opportunities • Medical, dental, and vision insurance • 401K on day one • 401k matching • PTO • Disability insurance • Life insurance • Employee assistance • Flexible spending or health savings account • Other additional voluntary benefits • Reasonable accommodations when applicable and appropriate