Director of Product Management – IT Operations

🔥 12 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $130k - $160k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Self Bill Pro

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🛡️ Insurance

💼 Consulting

☁️ SaaS

🔥 Funding within the last year

💰 $2.6M Seed Round - Self Bill Pro on 2025-10

Insurance • Consulting • SaaS

Self Bill Pro is a SaaS platform that automates monthly employee benefits billing by integrating directly with HRIS systems to produce carrier-approved invoices that precisely match enrollment data. It reduces administrative work and billing errors by validating enrollments against plan designs, handling prorations, retroactive adjustments, and changes from QLE or EOI, and delivering secure, fully managed billing services with dedicated account support.

📋 Description

• Lead the strategic direction and operational execution of the proprietary software platform • Define, prioritize, and manage the product roadmap with the global product manager • Lead the product development lifecycle from ideation to launch • Gather and analyze user feedback • Write detailed user stories and specifications • Collaborate with the offshore software development team • Provide technical oversight and guidance on product features, enhancements, and operational issues • Ensure compliance with SOC 2, HIPAA, security standards, and best practices • Protect organizational data and systems • Manage relationships with customers, investors, and internal teams • Gather requirements, test ideas, and communicate product progress • Work with the stateside operational team to translate business needs into technical requirements • Oversee day-to-day IT operations, helpdesk support, and rapid resolution of operational issues and hotfixes • Report to the Chief Operating Officer

🎯 Requirements

• Extensive experience in a product management role • Strong background in software development and project management • Direct experience in the employee benefits or benefits administration technology space • Ability to build software solutions and features for complex real-world problems • Strong communication skills with technical and non-technical stakeholders • Experience managing and collaborating with a global or offshore development team • Practical knowledge of IT operations, helpdesk support, and cybersecurity principles • Familiarity with SOC 2 and HIPAA compliance requirements highly desirable • Leadership ability to inspire and motivate a team and manage a high-volume workload in a fast-paced environment • Must be legally authorized to work in the United States • Must answer whether employment visa sponsorship will be required

🏖️ Benefits

• Collaborative and ambitious team environment • Direct impact on product, clients, and company future • Equal opportunity and inclusive workplace