Senior ServiceNow Developer

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🔥 2 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $175k - $185k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 0%

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ServBeyond Solutions LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

🏛️ Government

Consulting • Healthcare • Government

ServBeyond Solutions LLC is a company focused on delivering comprehensive solutions and services that support the critical missions of government customers. The company specializes in digital services, contact center and service desk operations, data management and analytics, management consulting, and IT modernization. ServBeyond Solutions is heavily involved in technology transformation initiatives within healthcare and transportation sectors, working closely with government agencies to enhance productivity and improve business outcomes. Through its innovative solutions and commitment to excellence, ServBeyond helps its clients navigate and succeed in an ever-evolving technological landscape.

📋 Description

• Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows • Implement Flow Designer and Process Automation Designer (PAD) automation, including stage-gated playbooks, automated task routing, and system notifications • Configure and develop secure, bi-directional REST integrations and workflows using Integration Hub, Robust Transform Engines (RTE), and Workflow Data Fabric • Set up staging tables, execute data cleansing scripts, and migrate legacy records from SharePoint lists, spreadsheets, and custom tables • Ensure migrated data maps accurately using the client Unique Account ID as the core structural key • Configure Performance Analytics indicators, collection jobs, breakdown sources, and interactive dashboard filters • Support configuration and remediation activities for secure government environments, including STIG/CIS-related findings when applicable • Support migration of current application workflows into ServiceNow CSM, including configuration, workflow automation, data migration, analytics, UAT/training support, and deployment/go-live readiness • Execute developer-level scripting, clean configuration, unit testing, and timely escalation of blockers under the Lead ServiceNow Architect • Provide clear progress updates and collaborate with the technical lead and Security and Architecture team

🎯 Requirements

• Senior-level ServiceNow Developer • Active Secret Clearance or ability to obtain Secret Clearance • Must be a U.S. Citizen • Must have active ServiceNow certifications: CAD and CSA • Must hold CompTIA Security+ CE or equivalent IAT Level II baseline certification • Must hold a Master's degree in Computer Science or a related field • Minimum of 15 years of hands-on IT platform development/configuration experience • At least 8 years of ServiceNow platform experience • At least 8 years of hands-on ServiceNow CSM configuration/development experience • ServiceNow Customer Service Management (CSM) configuration and development experience • Experience with ServiceNow Integration Hub, REST APIs, and Robust Transform Engines (RTE) • Experience with automated data migrations, schema mapping, and table cleansing from flat files, custom tables, spreadsheets, and SharePoint lists • Experience building dashboards and reports using ServiceNow Performance Analytics • Experience with Flow Designer and Process Automation Designer (PAD) • Experience configuring Query Business Rules and field-level ACLs • Hands-on configuration of Configurable Workspace, Service Portal, Record Producers, catalog workflows, and case management • Practical ES5/ES6 scripting, clean and upgrade-safe configuration, and unit testing • Required certifications: ServiceNow CSA, CAD, CIS-CSM, and CIS-ITSM • Ability to work under a Lead Architect in a secure government environment with CAC access

🏖️ Benefits

• Opportunity to contribute directly to mission-focused client delivery • Opportunity to help strengthen systems, standards, and technical execution practices • Reasonable accommodations for individuals with disabilities

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