CRM Account Executive – Commercial

🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Sell to line-of-business owners across call center and customer service, field operations, Revenue Operations, and Sales organizations • Build relationships with customer executives and decision makers, understanding CRM priorities and purchasing processes • Develop account and territory plans identifying priority customers, growth opportunities, and required actions • Oversee client relationship mapping and orchestrate account strategy across a broad virtual team • Act as a trusted advisor by understanding customer businesses and explaining how ServiceNow CRM can help achieve business goals • Hold Customer Business Reviews to understand use cases and objectives, assess customer adoption, and identify expansion opportunities • Present and demonstrate ServiceNow CRM Solutions and deliver measurable business outcomes

🎯 Requirements

• 10+ years of sales experience within software OR solutions sales organization • Experience establishing trusted relationships with current and prospective clients and other teams • Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships • Track record of high quota attainment and consistently hitting annual sales targets • Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving • Experience promoting a customer success focus in a "win as a team" environment • Willingness to travel up to 50%

🏖️ Benefits

• Flexible or Remote work persona • Reasonable accommodations during the application process • Equal employment opportunity protections • Employment contingent on required export-control approval

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