Director, CRM Sales – HCLS

🔥 2 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $167.9k - $249.8k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Build a team of direct CRM Sales Executives to drive rapid new business sales growth in the region • Build and drive regional sales strategy with Sales Operations, including competitive landscape and go-to-market planning • Engage in territory planning, relationship development, and opportunity development • Drive revenue by supporting and assisting Field Sales Teams in closing opportunities • Recruit, coach, and mentor team members • Develop territories and quotas for the sales team and communicate performance expectations • Manage and report accurate forecasts and pipeline to the business • Achieve quarterly and annual sales goals • Engage and align in C-level meetings to understand customer business requirements • Build relationships with Solution Consulting, Business Units, Professional Services, Marketing, partners, and ServiceNow executives • Retain and grow the existing customer base through regular non-sales customer engagement activities

🎯 Requirements

• Current location in a Major US Metro, within driving distance to a ServiceNow office strongly preferred • Demonstrated success and industry knowledge in Enterprise Healthcare Life Sciences (HCLS) • Flexibility to travel as needed across US-based teams and accounts • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving • Extensive track record of new business sales success, including presentation and negotiation skills within the industry and at C Level • Strong success in recruiting, coaching, and managing an exceptional sales team • Strong strategic thinking, analytical skills, and financial planning skills to meet and exceed quotas and goals • Ownership of accurate CRM reports, including current and future quarterly forecasts and opportunity inspection • Experience driving sales processes and effective working relationships with Sales Operations • Ability to understand the bigger picture and business drivers around IT • Ability to build long-term strategic and senior-level relationships • Ability to adapt and work effectively within a rapidly changing and growing environment • Strong business and financial acumen • Proven partner relationships and networks, with ability to grow revenue streams and territory development through the partner ecosystem • Ownership of successful pipeline generation activities developed by marketing or the partner community

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs

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