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Executive Assistant

🔥 2 minutes ago

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔴 Lead

👨‍💼 Executive Assistant

Where this job comes from

Posted on ServiceNow's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of ServiceNow

ServiceNow

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Lead strategic calendar management for the leader, curate meeting options, flag conflicts, and provide recommendations • Triage inbound requests and protect the leader’s focus time and peak business periods • Coordinate across time zones for a global team • Handle sensitive information confidentially and determine what to escalate or handle independently • Maintain a healthy, sustainable schedule and align it with business goals • Execute and coordinate team events and meetings with the Chief of Staff • Optimize leadership and organizational use of time • Make decisions on short-term priorities and work activities • Arrange travel according to company procedures and support obtaining visas and passports • Maintain leadership expenses and credit card reconciliation • Coordinate teamwide offsites, lunches, dinners, and other events • Identify organizational issues and initiate or facilitate solutions • Assist internal departments with new-hire setup, processes, tools, expense reporting, and travel systems • Compile, prepare, and process leadership expenses and credit card reconciliation

🎯 Requirements

• 10+ years’ experience supporting VP level • Experience handling confidential materials and supporting Finance and Senior Leadership interactions • Ability to remain calm under pressure • High level of professionalism in written and verbal communication • Diplomacy in handling conflict, difficult personalities, and refusal messages • Stakeholder management and ability to act as an ambassador for the executive • Understanding of stakeholders, including customers and internal senior leaders • Reactivity during normal working hours • Highly organized with exceptional communication skills • Ability to manage multiple high-priority projects across management and professional levels • Proactive, solution-oriented mindset with sound judgment in calendar prioritization • Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, and Concur

🏖️ Benefits

• Flexible or remote work persona • Travel support, including assistance obtaining necessary travel documents such as visas/passports • Leadership expense and credit card reconciliation support

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