Manager, Thought Leadership Research Strategist

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

👔 Manager

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Conduct desk research to stress-test hypotheses and identify blind spots • Manage survey design and methodology, including sample sizing, weighting, screening, and regional representation • Design survey instruments with research firms to test hypotheses rigorously • Incorporate emerging methodologies such as AI-moderated qualitative research • Run segment cuts, crosstabs, and breakdowns to surface patterns • Build narrative frameworks from analytics • Analyze and interpret quantitative and qualitative data • Translate data into actionable insights for executive audiences • Write and storyboard thought leadership research reports • Ground claims in data and develop a clear point of view • Collaborate with the editorial team on derivative content • Deliver validated hypotheses, methodology specifications, narrative frameworks, analyses, content recommendations, research reports, and derivative assets

🎯 Requirements

• 7+ years of experience in market research, thought leadership, management consulting, or a similar analytical and editorial discipline • Experience designing quantitative survey instruments and qualitative research frameworks that test specific hypotheses • Strong analytical skills with hands-on experience running segment cuts, crosstabs, and statistical analysis • Experience using AI tools to accelerate research and analysis, with the judgment to verify outputs and protect methodological rigor • Demonstrated ability to translate complex data into compelling narratives that resonate with C-suite audiences • Excellent writing and editorial judgment, with a portfolio of research-backed content • Experience partnering with external research firms on survey design, fielding, and analysis • Comfort with ambiguity and the ability to move fast on rapid research without sacrificing methodological rigor

🏖️ Benefits

• Flexible or remote work persona • Accessible and inclusive application experience • Reasonable accommodation support for candidates • Equal opportunity employment • Consideration of qualified applicants with arrest or conviction records in accordance with legal requirements

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