
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 0 minutes ago
🌽 Illinois – Remote
💵 $125.5k - $207k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Oversee market success of ServiceNow's specialty solution products • Support strategy and solution wins for specialty solution areas • Support territory strategy and planning to improve vertical agreement, account use-case targeting, and execution • Provide input to AEs during account planning based on territory strategy and recommendations • Ensure territory strategy and account planning recommendations align with Now Value principles • Help customers envision the value of digital transformation and develop strategy with the account team, customers, and partners • Interlock with solution consultants and specialist solution consultants on capability roadmaps • Coach AEs, ADRs, and ACEs on specialty solution area knowledge • Identify specialty solution opportunities and help manage the sales cycle • Customize responsibility allocation to territory and account-team needs and celebrate successes
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving • Experience using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry • 7+ years knowledge on return on investment of specialty solutions area to lead solution win • Experience as an AE, or in alternative sales/customer service role • Understanding of business sales processes • Travel required: 30-50% • All employment is contingent upon ServiceNow obtaining any required export license or other approval for controlled technology access
• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs
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