Senior Manager, Digital M&A Strategy

🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $155.4k - $272k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Drive M&A digital integration and marketing technology consolidation, unifying disparate properties into a single ecosystem • Assess operational readiness and execution risk, including systems landscape, team capacity, process maturity, remediation cost, and timeline • Develop post-acquisition digital strategy covering login/portal integration, rebranding, technology stack decisions, customer community migration, portfolio positioning, and site presence • Create decision frameworks for integration trade-offs and customer migration • Establish integration priorities and sequencing with M&A, Product, and Legal teams • Partner on marketing technology decisions, including lead management, CRM integration, and analytics stack consolidation • Define sequencing, priorities, trade-offs, and escalations to keep workstreams unblocked • Write requirements and direct Product Managers and execution teams • Define horizontal launch strategy across the digital ecosystem • Create reusable launch playbooks and decision criteria for launch prominence and content refresh sequencing • Guide Product Marketing on showcasing, presentation, and buyer-journey placement • Use analytics and engagement metrics to validate strategy and refine execution

🎯 Requirements

• 7+ years of experience in product management, consulting, product strategy, or digital experience strategy • Track record of M&A integration experience with ownership of integrations • Strong operational judgment and ability to move between strategy and execution • Experience with product launches and leading major digital initiatives from strategy through execution • Strong stakeholder management and ability to influence senior leaders and drive alignment across product, marketing, and engineering • Comfortable managing multiple concurrent integrations and launches at different stages • Data-driven approach to strategy validation using analytics, research, and metrics • Technical literacy, including API architecture, data migration, login/auth consolidation, and deprecation trade-offs • UX experience or design sensibility • Experience applying AI tools to work • Experience leading digital transformation or rebranding initiatives • Familiarity with marketing technology stacks and lead management systems

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work flexibility

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