Executive Recruiting Ops Specialist

Job not on LinkedIn

🔥 13 minutes ago

💵 $78.4k - $125.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎯 Recruiter

Where this job comes from

Posted on ServiceTitan's careers page ↗ServiceTitan's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

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Logo of ServiceTitan

ServiceTitan

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Report to the Global Head of Talent Acquisition • Partner with Executive Recruiting across R&D and GTM & G&A portfolios • Own scheduling and coordination for executive interviews using Ashby • Manage dynamic calendars across C-suite leaders, interview panels, and candidates in multiple time zones • Anticipate conflicts, hold and release time, and communicate changes • Coordinate onsite logistics, candidate travel, and reimbursements across global locations • Serve as the single point of coordination for searches from intake through offer close and onboarding handoff • Handle confidential searches, candidate information, and internal processes with discretion • Define and own the end-to-end internal and external customer experience • Deliver a white-glove candidate experience through prompt follow-up and polished logistics • Support interviewer preparation, feedback loops, and candidate NPS • Partner with C-suite Executive Assistants on calendars, interview panels, and last-minute changes • Create and refine executive hiring processes • Maintain Ashby pipelines, stages, scorecards, and data hygiene • Build candidate slates and search trackers • Identify scalable operational fixes through data, tools, automation, and documentation

🎯 Requirements

• Proven experience managing complex, fast-changing calendars for senior leaders and multi-stage interview processes • Experience in recruiting coordination, recruiting operations, or executive support in fast-paced, high-growth environments • Experience ideally supporting senior leaders • Customer-first mindset and comfort being highly customer-facing • Resourcefulness and creativity • Collaborative approach across recruiters, Executive Assistants, hiring managers, and People partners • Track record of improving workflows, operational processes, or systems at scale • Fluency with Ashby, Slack, Google Workspace, Navan, and LinkedIn • High organization and strong prioritization skills • Ability to move fast • Detail-oriented, proactive, solutions-first approach • Professionalism and discretion when supporting candidates at any level • Experience supporting executive or confidential searches is a bonus • Experience coordinating across global time zones and cross-border candidate travel is a bonus • Experience building or improving processes in Ashby is a bonus

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% dependent coverage • FSA and HSA • 401(k) match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity

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