Manager I, Sales Development

🕒 October 7

🇨🇦 Canada – Remote

💵 $123.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series G on 2021-06

Consulting • Logistics • Marketing

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Manage SDRs on objectives and performance achievement • Monitor lead processes and metrics and catalyze pipeline creation • Shape and implement SDR strategy and processes • Stay abreast of and coach SDRs on best practices • Mentor the team and steward the ServiceTitan organization • Report operational and financial KPIs to senior management • Motivate, incentivize, and recognize team members • Recruit, interview, and onboard new team members • Conduct weekly one-on-ones with each SDR • Evaluate new technologies and programs to drive superior performance • Shape and implement ServiceTitan’s outbound sales strategy • Support cold calls, cold emails, direct mail, and creative follow-up to reach service contractors

🎯 Requirements

• Direct experience as SDR/BDR and applicable team lead or team management experience • Strong preference for 2+ years SDR management experience • Outbound-specific cold-calling experience • Track record of success managing a high-performing inside sales team • Strong understanding of outbound pipeline generation processes • Enthusiastic and vibrant attitude • Expert communication and presentation skills • Strong interpersonal skills and high emotional intelligence • Analytical mindset comfortable generating reports and identifying trends in data • Adept at adopting and rolling out new sales enablement technologies • Proficiency with Salesforce.com required • Experience with Salesloft and associated tech stack solutions strongly preferred

🏖️ Benefits

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision for you and your dependents • RSP match • Employee assistance program • Parental leave and support • Up to $20k in adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Financial planning tools • Equity

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