Senior People Business Partner

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +26 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ServiceTrade

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7. 5 billion in revenue annually.

📋 Description

• Partner with ServiceTrade leaders to help them lead stronger teams and make better people decisions • Report to the Director, Talent • Focus on manager enablement, performance, talent development, organizational effectiveness, and employee relations • Help improve People programs and processes that support the business • Coach managers to assess and recognize talent, manage people risk, translate strategy into understandable team work, raise performance standards, and execute through their people • Lead Talent Review and calibration discussions • Support promotion decisions and identify patterns in performance and talent data • Partner with leaders on succession planning and retention risk • Turn Talent Review outcomes into development, performance, succession, and staffing actions • Identify team development needs and translate performance, Talent Review, and succession insights into practical development actions • Support manager development programs and leadership learning initiatives • Facilitate or co-facilitate manager sessions, workshops, and team development conversations • Recommend practical, relevant development approaches • Use engagement, performance, retention, and workforce data to help leaders understand their organizations • Identify patterns and questions worth exploring and bring recommendations • Own assigned People programs and processes end to end, including execution, measurement, and improvement • Simplify and improve how work gets done and keep documentation current • Use AI to improve preparation, synthesis, analysis, and documentation while ensuring employment decisions remain human-led

🎯 Requirements

• 8–10+ years of progressive human resources / business partner experience, including direct ownership of complex employee relations, performance management, and organizational design • Proven experience partnering directly with Directors, Senior Managers, and Managers on people and organizational issues, preferably in a SaaS or high-growth technology company • Strong employee relations and performance management judgment, including experience handling complex or sensitive situations independently • Solid working knowledge of employment law • Experience supporting or facilitating manager and leadership development • Experience with Talent Review, calibration, succession planning, or other talent-management processes • Comfort using people data to identify patterns, ask better questions, and support leader decisions • Experience owning People programs or processes from planning through creativity, execution and improvement • Strong written and verbal communication, including the ability to navigate difficult conversations clearly and thoughtfully • Comfortable working in ambiguity and bringing a recommendation rather than waiting for direction • Willingness and ability to use AI as part of day-to-day work to improve preparation, analysis, documentation, and efficiency • Comfortable working across a modern SaaS tech stack, including tools such as Slack, Notion, and Lattice • Must reside in one of the listed states: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington • Must be authorized to work in the U.S.

🏖️ Benefits

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions • Dental and Vision through Unum • Flexible Spending Account and Dependant Care Account • Company-paid Life insurance, STD and LTD • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance • 401(k) with up to 3% employer match and NO vesting period • Flexible PTO policy • 10 company holidays • Parental Leave • Paid Time Off for Volunteering • Employee Reimbursement Program to use for well-being, technology and/or professional development • Meaningful responsibility and trust to do your best work from the start • Opportunities to learn and grow