Presales Solutions Architect – Observability

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $180k - $250k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Serve as SHI's subject matter expert on full-stack observability architecture • Lead technical discovery sessions to assess clients' observability maturity • Design and deliver product demonstrations, proof-of-concepts, and technical presentations • Design and present target-state observability architectures • Translate complex observability concepts into business-relevant value propositions • Develop and maintain reference architectures, battle cards, competitive analyses, technical briefs, and vendor evaluation frameworks • Evaluate and qualify new vendor technologies and make partner adoption recommendations • Conduct internal enablement sessions for engineering and sales teams • Identify observability opportunities and optimize service offerings to drive revenue growth • Collaborate with SHI stakeholder partner teams on integrated observability service solutions • Build and maintain relationships with key clients and partners • Track emerging observability technologies and industry developments • Lead innovation initiatives and maintain practice standards for high-quality service delivery

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience • Minimum 6 years of experience in observability, monitoring, site reliability engineering, systems engineering, application operations, or infrastructure architecture roles with hands-on design and implementation of monitoring and telemetry solutions • Demonstrated experience in presales, solutions architecture, or technical consulting within the observability, infrastructure, or application operations domain • Experience presenting to customers, internal teams, or industry professional groups on observability, monitoring, or operations topics • Strong proficiency in overseeing and directing opportunity engagements to completion • Deep understanding of end-to-end observability design, instrumentation strategy, telemetry pipelines, data management, tool consolidation, migration planning, SLO-based operating models, and continuous improvement frameworks • Expertise in solution design across enterprise systems, integration platforms, and data layers • Strong background in system security, data privacy, and compliance • Experience with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks • Proficiency in Python, Go, Terraform, and Ansible • One or more listed observability, cloud, Kubernetes, OpenTelemetry, or ITIL certifications preferred but not required

🏖️ Benefits

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • Medical, vision, and dental benefits • 401K • Flexible spending • World-class facilities and technology to thrive in offices or home office