Staff Field Solutions Engineer

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Shield AI

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🤖 Artificial Intelligence

🚀 Aerospace

🎖️ Defense

Artificial Intelligence • Aerospace • Defense

Shield AI is a leading developer of AI-driven military solutions, focusing on enhancing mission autonomy and battlefield awareness. Their platform, Hivemind, enables rapid deployment of intelligent systems for various defense applications, including drone operation and surveillance. With a commitment to utilizing advanced technology, Shield AI aims to protect service members and civilians by revolutionizing defense technologies through autonomous systems.

📋 Description

• Serve as a customer-facing technical expert for Hivemind autonomy solutions. • Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities. • Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts. • Partner with Business Development and Capture teams on RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives. • Explain Hivemind capabilities, limitations, roadmap considerations, and integration requirements to varied audiences. • Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, white papers, and briefing materials. • Collaborate with Product, Engineering, Customer Engagement, and Program teams on requirements, risks, roadmap gaps, and field feedback. • Help customers evaluate autonomy for operational effectiveness, mission planning, force modernization, and fielded mission outcomes. • Ensure customer-facing materials accurately reflect current capabilities, constraints, and roadmap timing. • Monitor developments in autonomy, AI, unmanned systems, mission software, and defense technology. • Build trusted customer and internal stakeholder relationships. • Operate independently across complex customer engagements while keeping stakeholders aligned.

🎯 Requirements

• 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles. • Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems. • Experience supporting customer-facing technical engagements, including demos, briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops. • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback. • Strong written and verbal communication skills for technical, operational, commercial, and leadership audiences. • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams. • Strong judgment in representing product capabilities, limitations, and roadmap dependencies. • Demonstrated ability to build trust with customers and internal stakeholders. • Ability to manage ambiguity, prioritize competing demands, and execute independently in a fast-paced environment. • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings. • Preferred: prior military, defense, aerospace, robotics, unmanned systems, or advanced technology experience. • Preferred: direct experience with U.S. Navy or U.S. Air Force customers, programs, or operational units. • Preferred: experience with autonomous systems and autonomy workflows, mission planning, system integration, and operational evaluation. • Preferred: hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping. • Preferred: ability to create reusable technical content.

🏖️ Benefits

• Bonus • Benefits • Equity • Temporary benefits package applicable after 60 days of employment for temporary employees • Remote work arrangement • Equal employment opportunity and accommodation support