Implementation Director

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Shields Health Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Shields Health Solutions is a company that specializes in providing integrated specialty pharmacy solutions. They focus on eliminating disruptions in patient care by offering a comprehensive model that bridges the gap between patients and the specialty medications they need. Shields Health Solutions partners with healthcare providers and drug manufacturers to optimize the impact of specialty pharmacy services. Their approach leverages a clinical model, expert care teams, and a proprietary technology platform to improve patient access to specialty drugs, while reducing the overall cost of care. Shields Health Solutions aims to enhance patient experiences and health outcomes through their innovative solutions in specialty pharmacy integration.

📋 Description

• Serve as executive owner and primary accountability point for complex specialty pharmacy implementation engagements across leading health systems • Advise C-suite, VP, and Director-level stakeholders on operational, organizational, and strategic decisions • Build long-term executive relationships supporting implementation success and partnership growth • Assess current-state operations and identify improvements to workflows, staffing models, patient experience, and program performance • Lead design and implementation of future-state operating models and change management initiatives • Develop and execute project plans, workstreams, milestones, and governance structures across concurrent implementations • Identify risks, remove obstacles, and drive accountability across internal and client teams • Lead executive steering committee meetings, project reviews, and operational status discussions • Use data-driven analysis and structured problem-solving to address implementation challenges and optimize performance • Develop recommendations and action plans balancing strategic objectives with practical execution • Coordinate cross-functional initiatives across operations, technology, analytics, human resources, training, marketing, and clinical stakeholders • Influence teams without direct authority and provide coaching and leadership to implementation team members and newly onboarded site staff • Create client-ready presentations, business cases, implementation roadmaps, operational analyses, and executive communications • Present recommendations and progress updates to senior healthcare leaders • Lead workforce planning and staffing strategy for newly launched programs • Support recruiting, onboarding, training, and development for operational readiness • Serve as interim site leadership during critical implementation and go-live periods

🎯 Requirements

• 5–8+ years of consulting, transformation, implementation, or healthcare operations experience • Demonstrated success leading large-scale, client-facing engagements with executive stakeholders • Experience managing multiple complex workstreams in fast-paced environments • Strong analytical, problem-solving, and executive communication skills • Advanced PowerPoint, Excel, and executive presentation capabilities • Proven ability to influence stakeholders, drive change, and deliver measurable business outcomes • Willingness to travel approximately 50% • Solid computer skills required, including proficiency in Microsoft Office tools: Outlook, Teams, Word, Excel, and PowerPoint • Ability to navigate the internet and web-based platforms • Data entry and computer skills will be evaluated through a pre-employment assessment

🏖️ Benefits

• Full benefits • Annual bonus • Travel to partner health systems is expected, typically 50%+