
51 - 200 employees
Founded 2019
🏭 Manufacturing
📦 Logistics
🏗️ Construction
Manufacturing • Logistics • Construction
Shugarman's Bath is a family-owned San Diego and Orange County bathroom remodeling company that specializes in bathtub and shower remodels, tub-to-shower and shower-to-tub conversions, and fast 1–2 day installations. The company offers guaranteed, to-the-penny pricing, an in-stock program, financing options, local showrooms, and a true lifetime warranty covering materials and labor. They focus on homeowner-facing services, responsive customer communication, and durable, low-maintenance bathroom solutions.
🔥 13 hours ago
🏄 California, Oklahoma, +1 more states – Remote
💵 $17 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📅 Appointment Setter
👻 Ghost score 0%
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51 - 200 employees
Founded 2019
🏭 Manufacturing
📦 Logistics
🏗️ Construction
Manufacturing • Logistics • Construction
Shugarman's Bath is a family-owned San Diego and Orange County bathroom remodeling company that specializes in bathtub and shower remodels, tub-to-shower and shower-to-tub conversions, and fast 1–2 day installations. The company offers guaranteed, to-the-penny pricing, an in-stock program, financing options, local showrooms, and a true lifetime warranty covering materials and labor. They focus on homeowner-facing services, responsive customer communication, and durable, low-maintenance bathroom solutions.
• Make a high volume of outbound calls to prospective customers and handle inbound calls as needed • Convert new and existing leads into qualified appointments for Design Consultants • Ask discovery questions to understand each homeowner’s project, needs, motivation, and timeline • Build value in the consultation and confidently ask for the appointment • Navigate questions, hesitation, and objections while maintaining a positive customer experience • Follow up consistently with leads through phone, text, and email • Re-engage previous opportunities and turn renewed interest into appointments • Maintain accurate customer information and detailed notes in the CRM • Work toward appointment-setting goals and performance KPIs • Use coaching, feedback, and performance data to continuously improve results • Record and send personalized video messages to homeowners after booking • Collaborate as part of a remote scheduling team by sharing wins, learning, competing, and improving • Set the stage for Design Consultants’ in-home consultations and sales opportunities
• Previous experience in inside sales, appointment setting, lead conversion, outbound sales, or another performance-driven environment is strongly preferred • Confident, professional phone presence and ability to build rapport quickly • Strong discovery skills and ability to ask thoughtful questions rather than simply follow a script • Confidence handling objections and moving conversations toward a clear next step • Competitive, goal-oriented mindset and motivation to achieve measurable results • Resilience and ability to hear “no” and bring the same confidence to the next opportunity • Strong accountability, reliability, and follow-through • Coachable mindset and ability to quickly turn feedback into action • Ability to stay focused, productive, and self-motivated in a remote environment • Reliable high-speed internet connection • Quiet, professional workspace • Strong computer skills and ability to quickly learn and navigate CRM and communication systems • Comfortable making 100+ calls per day while maintaining strong call quality and professionalism • Weekend availability is required • Must be located in California, Arkansas, Oklahoma, or Washington
• Uncapped performance-based incentives tied to appointments generated • Additional bonus opportunities • Company-provided equipment • Internet stipend • 8 paid holidays per year • Up to 80 hours of vacation accrued annually • 40 hours of sick time per year • 401(k) eligibility after 90 days • Medical insurance with the company contributing 50% toward the base plan premium • Dental insurance • Vision insurance • Life insurance • HSA • FSA • Ongoing coaching and professional development • Opportunities for career growth • Remote work
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