Account Executive

🕒 January 20

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Siena AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

Artificial Intelligence • eCommerce • SaaS

Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.

📋 Description

• Own the full sales cycle from prospecting to close, targeting enterprise accounts. • Build and maintain strong relationships with senior decision-makers in CX, digital transformation, and operations. • Develop strategic outbound motions to break into top accounts and expand Siena’s footprint. • Manage complex, multi-stakeholder sales cycles with a consultative and value-driven approach. • Work closely with marketing, sales development, and solutions engineering to refine our go-to-market strategy. • Drive adoption of Siena’s AI solutions by aligning our capabilities with customer pain points and business outcomes. • Consistently exceed quota and revenue targets, contributing to Siena’s high-growth trajectory. • Leverage AI tools to scale prospecting, research, and deal preparation. • Build and maintain custom AI workflows for account intelligence, objection handling, and competitive analysis.

🎯 Requirements

• 5+ years of experience in enterprise SaaS sales, ideally in AI, CX, automation technology. • Proven success in hunting new business and closing six- and seven-figure deals. • Skilled in multi-threading enterprise sales cycles and navigating complex organizations. • Deep understanding of enterprise customer experience, digital transformation, and automation trends. • Highly strategic and data-driven, leveraging insights to optimize deal execution. • Comfortable working in a fast-moving startup environment where adaptability and ownership are key. • Power-user of AI tools with proven ability to build custom agents/prompts that enhance sales productivity. • Comfort with rapidly evolving AI landscape by staying current on AI capabilities and applying them to sales motion.

🏖️ Benefits

• Meaningful impact. Your work directly shapes our product and company. • Globally distributed team working at the bleeding edge of CX and AI. • Great salary plus the opportunity for equity or stock grants. • Learning budget. If you're growing, so are we. • The thrill of building something new. Join us at a stage where your contributions matter most. • AI-fluency. Make AI your second nature. • Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.